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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,901 Reviews

5,901 Reviews of Family Hyundai - Service Center

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May 09, 2022

I will only buy cars from here and only get them serviced here! They are so helpful and efficient. More

by CJVANOSTE11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
May 10, 2022 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 07, 2022

Family Hyundai is a dependable service department I have being getting my car serviced for years More

by Poochiecunningham45
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
May 09, 2022 -

Family Hyundai responded

We appreciate your business and our team looks forward to serving you again soon!

May 06, 2022

I had a 8:00 appointment for new tires and oil change and wiper blades. Got to dealer on time waited saw people coming after me get there cars back and leave at 11 I checked on the status of my car. It wasn’ More

by MSEDLACC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Family Hyundai responded

Thank you for your review. We’re sorry your visit didn’t go as planned, and we’d like to address these issues with our team. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

May 06, 2022

They help me get in right away there was a man in the office he was a big help for me I asked him why is it take an hour and a half to get a free oil change when there’s only two people here More

by Midnight
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
May 09, 2022 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

May 05, 2022

Service and support are always 5 stars. I have changed to use Family Hyundai for all my service needs. More

by TWAHL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
May 07, 2022 -

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 05, 2022

They where very helpful and I did wait to longs d I’m going to keep bringing my car back ther More

by SCOTTARDENOIT7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2022 -

Family Hyundai responded

Thank you for your business and this review, Scott. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 05, 2022

Met at the door with instructions on how to proceed. Give an estimate of the time involved to make corrections on vehicle. Notified in that time frame and I was on my way. Happy with the service More

by GAYLEGRANT41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2022 -

Family Hyundai responded

Thank you for your very kind review, Gayle. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

May 05, 2022

Mike Major is Awesome! He squeezed in my Tucson for an oil change, tire rotation and safety recall. Now I can drive to Tampa Florida in total confidence. Thank You!! More

by Margaret.walsh1961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022 -

Margaret.walsh1961 responded

Thank you

May 05, 2022

They have diagnosed my vehicle issue quickly as well as Put in a recall item that was needed More

by Dabartender12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
May 07, 2022 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

May 05, 2022

Everyone were was polite the entire time. Questions were answered immediately Work was completed in reasonable time More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
May 07, 2022 -

Family Hyundai responded

Dan, thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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