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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,886 Reviews
Call Service Center (708) 444-7100

5,886 Reviews of Family Hyundai - Service Center

Sort by
December 30, 2021

Friendly polite people, clean building and waiting area. Questions were answered and car serviced in a timely manner. More

by grantsiezega
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Report | Print
Dec 31, 2021 -

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

December 30, 2021

The service department visit was timely, quick and painless. In and out in about 45 minutes. More

by TCOUGH5654
Recommend Dealer
Yes
Employees Worked With
Don’t remember name.
Report | Print
Dec 31, 2021 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

December 29, 2021

The guys are great! Tom got me in and taken care of. Wouldn’t trust anyone else with my vehicle but “Family Hyundai”! More

by angeeyoung
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Report | Print
Dec 31, 2021 -

Family Hyundai responded

Angee, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 29, 2021

Pleasant experience Colin was informative knowledgeable and attentive to my concerns regarding service besides the oil change More

by ODESSA421
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 31, 2021 -

Family Hyundai responded

Thank you for the kind words for Colin and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

Jan 08, 2022 -

ODESSA421 responded

Great service experience

December 24, 2021

Great service department! Super courteous, helpful and friendly staff! Got my vehicle back washed and even vacuumed after the service was done. Thank you for a great service! More

by Sonata
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kratschmer
Report | Print
Dec 28, 2021 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Eric met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

December 24, 2021

We love this dealership. They are all nice folks and hard workers. It’s a pleasant experience to come here. ❤️ More

by NANA19507842
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
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Dec 28, 2021 -

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 23, 2021

The service department is exceptional every time we visit. I am completely confident that when I bring my car in it is in excellent hands. Mike is so thorough and efficient with his customers. More

by greeneclan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 24, 2021 -

Family Hyundai responded

Thank you for taking the time to share your fantastic feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mike and our team, and we look forward to working with you again.

December 23, 2021

As always, my service experience was excellent at Family Hyundai. Tom S., my service advisor, kept me updated on the status of the work that needed to be done, along with the condition of my vehicle before More

by sonataguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Report | Print
Dec 24, 2021 -

Family Hyundai responded

Thank you for sharing your thoughts about your great experience with Tom here at Family Hyundai. We appreciate your business and look forward to having you as one of our valued customers for years to come.

December 23, 2021

Wonderful experience, no pressure, let the vehicle sell itself, knowledgeable, courteous, friendly, informative personnel that I dealt with. More

by RPOWELL65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kratschmer
Report | Print
Dec 24, 2021 -

Family Hyundai responded

Wow, thank you so much for taking the time to leave us this fantastic five-star review. We're thrilled that you found your experience with us to be a positive one. We appreciate your business and look forward to having you as one of our valued customers for years to come.

December 23, 2021

As always great customer service from Tom Stalin and the team. Always satisfied with the work performed More

by DALP15706
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Report | Print
Dec 24, 2021 -

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

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