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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,884 Reviews

5,884 Reviews of Family Hyundai - Service Center

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December 08, 2021

I love the people at Family everyone is so nice and helpful. I have bought 4 cars in the last 12 years from Kristi. I can tell you my next car will also come from Family Hyundai. More

by KKENNY5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

December 08, 2021

Everyone goes out of there way to help u even though there very busy . A pleasant experience thanku More

by grannyb0978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 05, 2021

No appointments until end of January. That's unacceptable. Had to leave car all day More

by pookoo1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2021 -

Family Hyundai responded

Thank you for your feedback. We are sorry to hear that you weren't fully satisfied with your experience and would like to learn more. If you would be willing to discuss this in more detail, please reach out to us directly. Thank you for your time!

December 05, 2021

In spite of a major back-up because of a Strike elsewhere, they still provide great service! More

by Joey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2021 -

Family Hyundai responded

Joey, Thank you for taking the time to share your thoughts on working with Michael and our team. We're glad to hear we delivered such a great experience!

Dec 05, 2021 -

Joey responded

Continue to treat your Service customers as FAMILY at Family Hyundai

December 04, 2021

Excellent encounter with Colin my service representative. He is always so very professional and keeps me informed of the status of work in progress. .Always Impressed with the cleanliness of the waiting area More

by chisum5549
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2021 -

Family Hyundai responded

Thank you! Colin and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

December 04, 2021

I always have a great experience. The team is professional and polite. They always text or call with an update on my car. More

by ANNETTEYBARBEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Dec 05, 2021 -

Family Hyundai responded

Annette, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 04, 2021

Excellent very helpful n professional ❤️ I really appreciated the awesome job Mayweather provided in a timely manner. I was in n out with no Hassle 😎 More

by robertsshanetta631
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mayweather
Dec 05, 2021 -

Family Hyundai responded

Robert, We are very happy to hear Mayweather provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 04, 2021

Tom was very good to deal with. He delivered on his promises. Kept me updated on progress More

by GIL.VANHAREN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Dec 05, 2021 -

Family Hyundai responded

Gil, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tom met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

December 03, 2021

Tom Salin is a fantastic company representative. He is courteous, prompt, and considerate. His knowledge of Hyundai products is solid. More

by joe.mazurek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Dec 03, 2021 -

Family Hyundai responded

Thank you, Joe, we appreciate your business and our team looks forward to serving you again soon!

December 03, 2021

I am very grateful to have Tom Salin as my advisor. Tom is very knowledgeable and friendly. I appreciate his guidance with my service needs. More

by scz
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Dec 03, 2021 -

Family Hyundai responded

It's great to hear that Tom provided you with excellent customer service. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

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