Family Hyundai - Service Center

Colin and everyone at Family Hyundai have always taken excellent care of my car. The work done on my vehicle has always been done right the first time. It has been a very reliable car so far thanks to th excellent care of my car. The work done on my vehicle has always been done right the first time. It has been a very reliable car so far thanks to them. More

Fast and prompt service. My car was already in less than a hour. I did have an appointment. Colin did every thing that he said he would. a hour. I did have an appointment. Colin did every thing that he said he would. More

Excellent experience. Had appointment for oil change. Was in and out in no time. Pleasure Atmosphere. Consultant explained what will be done to my car for the oil change in the price. in and out in no time. Pleasure Atmosphere. Consultant explained what will be done to my car for the oil change in the price. More

Prompt check in, courteous and professional personnel. On my visits for service Tom Salin has been my liason to the service department and has always profprmed with the customer in mind. my visits for service Tom Salin has been my liason to the service department and has always profprmed with the customer in mind. More

A very upsetting day for me. Had to have my vehicle towed in for service because of a recall. Thank goodness for Tom Salin in the service department, He kept me updated and my vehicle was repaired and ready in for service because of a recall. Thank goodness for Tom Salin in the service department, He kept me updated and my vehicle was repaired and ready in a reasonable amount of time. More

We brought our car in to have a noise checked and an oil change. The turn-around was fast and Tom from service was great! change. The turn-around was fast and Tom from service was great! More

I came for an oil change and suspension noise. So there was a bolt not screwed down tight and it would move so they declined my vehicle. However, I waited nearly 2 months for an appointment and no oil chan was a bolt not screwed down tight and it would move so they declined my vehicle. However, I waited nearly 2 months for an appointment and no oil change🤦🏽‍♀️ More

Tom came thru again. Once I came to the dealership and ran into a cousin who lives minutes away. She asked why I come so far. I stated because I trust Family Hyundai with my truck. Tom has reaffirmed t ran into a cousin who lives minutes away. She asked why I come so far. I stated because I trust Family Hyundai with my truck. Tom has reaffirmed this trust by owing the resolution of nav system. Got me a date for a service review before my busy drive season the next few months. I will keep coming back. I also had someone ask me about why I stuck with Hyundai Santa Fe for my second truck purchase. Same answer. Trust. But, I am becoming more interested in a hybrid. Maybe a Santa Fe hybrid will materialize. More

My car was washed after the oil change, but it was not dried. I don’t think my toes were rostered. Also no employees were wearing masks indoors, there is a state wide mask mandate. dried. I don’t think my toes were rostered. Also no employees were wearing masks indoors, there is a state wide mask mandate. More

Everyone I have worked with in the service department has been very helpful and professional. I know the service department has been very busy lately and they were able to fix my vehicle much sooner than or been very helpful and professional. I know the service department has been very busy lately and they were able to fix my vehicle much sooner than originally expected. They have taken excellent care of my car over the years and I will continue to bring my car to them. More