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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,881 Reviews

5,881 Reviews of Family Hyundai - Service Center

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October 06, 2021

Very quick in getting my vehicle repaired and back to me. Excellent turn around time. More

by racerx6661
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Oct 06, 2021 -

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 04, 2021

Helped me with my headlight It went out unexpectedly and Helped me with my headlight It went out unexpectedly and was worried that I might get pulled over. More

by JOI2CJOI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Schultz
Oct 04, 2021 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 02, 2021

the service center was pretty good i would recommend the service center to any hyundai owner More

by POOKYSMOOTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 03, 2021 -

Family Hyundai responded

We appreciate your business and our team looks forward to serving you again soon!

October 02, 2021

I'm si use to driving in and being greeted by whomever right away. This time, I had to get out my car, walk up to the counter to be recognized. But to my surprise, Colin was there and smiled with his eyes More

by JMTNOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2021 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 02, 2021

Aldo did an outstanding job getting my car done for me in a quick manner, he always does quality work! More

by HENDERSONROBB
Recommend Dealer
Yes
Employees Worked With
It was a young lady that took care of me
Oct 03, 2021 -

Family Hyundai responded

Thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 01, 2021

Very kind and professional service, would highly recommend Tom to anyone looking to get service done! More

by happeninghepster
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Oct 03, 2021 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Tom here at Family Hyundai. We appreciate your business and hope to see you again soon!

September 30, 2021

Very nice and accommodating staff and it's appreciated. Keep-up the great work Hyundai. More

by nichelle813
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal in the service department is very helpful and kind.
Sep 30, 2021 -

Family Hyundai responded

Thank you for your very kind review. Crystal and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

September 29, 2021

I brought it in called me it was ready picked up snd went home. Then realized they didn’t fix the problem. Called and was told to come in and we will get you right in. Took car back waited e3 hours!!!! Not h More

by JANELFILA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Colin Simmons
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t remember their names. Colin was very first person.
Oct 17, 2021 -

Family Hyundai responded

Janel, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around. Please reach out to us at your convenience, Janel. Thank you for your time.

September 27, 2021

As always friendly and professional, Tom is a good listener with my concerns. He continued to let me know status of my car. More

by coco8411
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Sep 27, 2021 -

Family Hyundai responded

Thank you for taking the time to leave us a five-star review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

September 26, 2021

Im really disappointed waithing to fix the issue of my car that is NOT that complicated and is been more then 2 months and they NOT have finish to fix it. More

by MBC.MARLEN
Customer Service
Recommend Dealer
No
Employees Worked With
Mike Majors
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Family Hyundai responded

We will have Mike Majors reach out to you ASAP so we can go over everything that is going on with your vehicle. Thank you for your patience.

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