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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,835 Reviews

5,835 Reviews of Family Hyundai - Service Center

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September 04, 2021

TJ from the service department was excellent when taking care of my car problem. Even though they were incredibly booked, he was able to fit me in and personally make sure I was taken care of in a timely ma More

by Sandy L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaac in the service department was also a five star!
Sep 07, 2021 -

Family Hyundai responded

Thank you, Sandy, for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad TJ was able to help, and we hope to see you again!

September 03, 2021

Bryan was great. In addition to my scheduled oil change, I opted for coolant flush and transmission flush. I also had a recall notice to be serviced so all of that took most of the day. I had them check my More

by davidfranks924
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan
Sep 03, 2021 -

Family Hyundai responded

Thank you for the kind words for our service department! Bryan and our team look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 03, 2021

Every experience I have at Family Hyundai do Tinley Park is amazing. The staff is always friendly, informative, and more than willing to answer any questions I may have. Plus they got my car back to me way More

by cbravo1594
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
Sep 03, 2021 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 02, 2021

Great dealer great sale person. Very friendly people at the dealer. Never had a problem there. If I had problem they fix it. Will go there again. More

by SCOTTARTIBEE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Joe Panici
Sep 02, 2021 -

Family Hyundai responded

Thank you, Scott, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 02, 2021

Good work as always ! I was kept well informed as to what was wrong with my car and what it would cost. I liked the fact that I was able to get my car shortly after lunch. More

by catfish1116
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Sep 02, 2021 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

September 02, 2021

Car used to get washed and vacuumed when brought in for service. If it was done at all it was not done well. Appointments are several weeks out and without one you sit for over 2 hours for an oil change. W More

by PDUSCHENE77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Duran
Sep 02, 2021 -

Family Hyundai responded

Thank you so much for your feedback! We are sorry to hear that you weren't fully satisfied with your experience this time. Please don't hesitate to reach out if you would like to discuss this in more detail. We would appreciate the opportunity to see if we can turn it around for you. We hope you will give us another opportunity to serve you here at Family Hyundai!

September 02, 2021

Everything was very good service was fine whatever I had done it looked at and I have no oil change I have no problem will be back again keep up the work Colleen More

by ABUDAYYEHFAMILY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2021 -

Family Hyundai responded

Thank you, Colleen! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

September 01, 2021

Family Hyundai always provides great service, Colin in the service department was very helpful, would recommend you guys to anyone who needed to service their Hyundai. Thanks Again. More

by KJWOLNIAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2021 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with Colin and the rest of our team. We're glad to hear we delivered such a great experience!

August 31, 2021

Quick service and friendly staff clean facility. With the strike going on I was able to get my oil change will little wait time and did not have an appointment More

by SUNNYONE2B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2021 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again!

August 30, 2021

This was my first maintenance visit. Took about 2 hours. Not overly long, I guess. Filling in with 10 more words to make 25 words. More

by SUEHABEGGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Family Hyundai responded

We appreciate your business and our team looks forward to serving you again soon!

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