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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,830 Reviews

5,830 Reviews of Family Hyundai - Service Center

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August 07, 2021

I've been buying and servicing all my Hyundai vehicles from Family Hyundai for the past 11 years and they have NEVER let me down which is why I go back for more of the same. Family Hyundai always treats More

by jimmar1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Pellizzeri, Tom Salin, Eric Kratschmer
Aug 07, 2021 -

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

August 06, 2021

Colin made the service appt hassle freeVery fast service Colin made the service appt hassle free Very fast service on the installation. Thank you More

by Bvryan1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2021 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Colin and the team, and we look forward to working with you again!

August 06, 2021

Kristy, Al, and Scott were great along with your Service staff. Thank you All so very much. They really represent the family spirit in Family Hyundai. More

by TRFCHASE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristy F
Aug 06, 2021 -

Family Hyundai responded

We appreciate your business and our team looks forward to serving you again soon!

August 04, 2021

Everyone is very friendly and helpful. Took care of everything, including picking the vehicle up and dropping it off, when I got the outside care package done. More

by winkek88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Kuckelman, Joe Panici, Eric Kratschmer, Sonata Bartkus, Izzie Misischia
Aug 04, 2021 -

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

August 04, 2021

Excellent service. Tom kept me updated and was polite.It Excellent service. Tom kept me updated and was polite. It took a little longer to get finished but it was done right. I appreciate the work More

by mamull
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Aug 04, 2021 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience working with Tom here at Family Hyundai. We appreciate your business and hope to see you again soon!

August 03, 2021

We always get our Hyundai serviced here. Every so often we also get a free oil change. I don't remember how often, so it's always a nice surprise. More

by TWOHAMSINACAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackee
Aug 03, 2021 -

Family Hyundai responded

Thank you so much for your excellent service review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

August 03, 2021

Made an appointment to have the 30,000 mile check up with Tom Salin. Tom was his usual professional and courteous self and handled the appointment in an expeditious manner. More

by Zekepack1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Aug 04, 2021 -

Family Hyundai responded

Zeke, Thank you for your business and this review. We're happy to hear Tom and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 03, 2021

Good timely service when I needed an oil change while on vacation. Mike from service helped me. One minor problem is the car wash after service. My vehicle was just washed and waxed and obviously didn’t nee More

by tishimself
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2021 -

Family Hyundai responded

Thank you for the kind words for Michael but we never like seeing that our service didn’t meet your expectations. We’d like to learn more about your experience if you don’t mind giving us a call.

August 02, 2021

Best Hyundai service department experienced. Top service writer Tom Salin,always conscientious and pleasant. Skilled service techs that are quick and neat. My vehicle is always returned clean! More

by dr.fu75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Aug 02, 2021 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tom and the team met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

August 02, 2021

New car purchased in July 2020. My error in thinking oil changes were no charge??? That was disappointing. Service appointment was not available when I called. More

by LOUDIEH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of name
Aug 02, 2021 -

Family Hyundai responded

Thank you for your feedback. Please don't hesitate to reach out to management to discuss your concerns. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

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