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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,852 Reviews

5,852 Reviews of Family Hyundai - Service Center

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April 10, 2021

Colin gave me a convenient appointment and answered all of my questions thoroughly. He kept me informed about the service status. All work quality was excellent. More

by twallquist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2021 -

Family Hyundai responded

Thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad Colin was able to help, and we hope to see you again!

April 10, 2021

Service tech was very professional. Everything was handled very well with the Covid mandate. Felt very comfortable. Family Hyundai will always be my go to service center. More

by CBSIKOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Osabuohien
Apr 10, 2021 -

Family Hyundai responded

Thank you for your very kind review! We're so glad that you felt secure with our COVID-19 protocols--we work hard to provide a comfortable environment here at Family Hyundai. Please let us know if there's anything else we can help you with, and we look forward to working with you again!

April 09, 2021

My agent was very helpful. Very professional. In and out in no time. the waiting area was very nice and clean which was good doing this virus. More

by RECYCLEDMOM2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Apr 09, 2021 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear Tom and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 08, 2021

The service was great. Everyone was very friendly. The estimated time was long but my car was done a lot earlier. That was great. Thanks for a great day. More

by MARYELLEN1007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Apr 08, 2021 -

Family Hyundai responded

Thank you so much, MaryEllen, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

April 08, 2021

Colin Simmons assisted in the work being done on my car. He was very helpful and professional and friendly. I have always been happy with the experience at Family Hyundai. More

by BARBARABURKE3
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2021 -

Family Hyundai responded

Barbara, Thank you for the kind words for our service department! Colin and our team look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

April 07, 2021

First of all., i LOVE MY 2016 TUCSON, THERE HAVE NOT THAT MANY TIMES THAT I NEEDED SERVICE OTHER THAN AN OIL CHANGE. i AM EXTREMELY PLEASED WITH MY CHOICE OF VEHICLES!! I WOULD RECOMMEND A PURCHASE OF A HYU More

by YVONNE7
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Kratschmer
Apr 07, 2021 -

Family Hyundai responded

Thank you, Yvonne! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

April 06, 2021

good job "great service I love my car very nice good job " great service I love my car very nice people super good and nicer service very nice and a good pricing i love that is one free oil More

by MCS.REGALFOODS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
Apr 06, 2021 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 06, 2021

Always a pleasant experience visiting Family Hyundai. I purchased two Sonatas fourteen years ago and still bring in the one remaining for service. Five star service. More

by Dogjaws5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Apr 07, 2021 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

April 06, 2021

Excellent service from Colin. He’s very friendly and Excellent service from Colin. He’s very friendly and professional. He doesn’t push me to follow through on recommendations. He makes sure I und More

by LNRN1057
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2021 -

Family Hyundai responded

We are very happy to hear that Colin and our service team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 06, 2021

Exceptional service and an outstanding service advisor named Colin Simmons. I would give him seven stars if I could if the system would let me. More

by rmach111
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2021 -

Family Hyundai responded

Thank you so much for your kind words for Colin, and for taking the time to leave us this wonderful feedback!

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