Back

Family Hyundai - Service Center

Tinley Park, IL

4.3
5,870 Reviews

5,870 Reviews of Family Hyundai - Service Center

Sort by
March 21, 2021

I always come out to Family Hyundai when there is something wrong with my car I purchased my car from there and always bring it back for everything oil changes and tires, staff is very friendly . More

by tracy_harper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Family Hyundai responded

Thank you, Tracy! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

March 19, 2021

I had to make an unplanned visit to the dealership to address a tire pressure issue I was experiencing. I called and spoke to someone in the Service department and they said to come on in. It was a good More

by mrresults
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2021 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience!

March 19, 2021

Excellent service I was completely satisfied was in and out withen a hour I would definitely recommend this to all family and friends it's been a great experience More

by GLARSON1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
Mar 21, 2021 -

Family Hyundai responded

Thank you so much for your kind words for our service team, and for taking the time to leave us this wonderful feedback!

March 18, 2021

I had a very pleasant experience. Just went in for an oil change. All of the people that I dealt with that day were very professional. More

by ejo150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
not sure who did the work
Mar 18, 2021 -

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

March 17, 2021

I came in today (3/17/21) to have a new tire installed and a new window washer bottle installed. I was treated with respect and had a very satisfying experience. My wait time was expected and I was More

by WJC1249
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2021 -

Family Hyundai responded

Thank you for your kind words for Mike and our service department. We appreciate your business and our team looks forward to serving you again soon!

March 16, 2021

the staff in the service department were thoughtful, friendly, and helpful. the service provided and the checklist completed for our 2020 hyundai palisade should keep our vehicle operating and an opti More

by SBURN13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Mar 16, 2021 -

Family Hyundai responded

Thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 14, 2021

The most professional and pleasant people to do business with! Love the service, always friendly and nice. Will always do business with this company. Thank you More

by carolwhite04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Gushi
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2021 -

Family Hyundai responded

Carol, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent service experience here at Family Hyundai.

March 13, 2021

The service required was for an ABS recall from Hyundai. The work was done quickly and the vehicle was returned very clean. The service advisor Matthew was very courteous and helpful. Never have a problem w More

by nonnady
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matthew Casey
Mar 14, 2021 -

Family Hyundai responded

Thank you for the kind words for Matthew and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 12, 2021

It was time for my 15000 mile check up. I had some concerns. The service person answered each question and I was pleased with the service. More

by denise5610
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Casey
Mar 12, 2021 -

Family Hyundai responded

It has been a pleasure serving you, Denise! Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

March 12, 2021

Tire told small hole pierced sidewall need new tire okay arrived no hole in sidewall hole too big to fix Small hole to big hole scam More

by MARKGIERMAN
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Eric Kratschmer
Mar 30, 2021 -

Family Hyundai responded

Mark, we are sorry that you didn't have a completely satisfying visit. We value all customer feedback as it allows us to learn and make improvements. Please don't hesitate to reach out to us directly if you would like to discuss your experience in more detail. We would appreciate the opportunity to address your concerns.

...
384
...