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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,879 Reviews

5,879 Reviews of Family Hyundai - Service Center

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March 09, 2021

Clear on problems of suv. And future repairs. Explained everything I needed to know and cost of repairs. Tom was excellent in his job. Might return for Tom. More

by CG.COUNTRYGIRL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Mar 09, 2021 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear Tom was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We're always happy to help!

March 09, 2021

Always well taken care of every time I am there no matter for a new car or to just keep up with the maintenance on the other car More

by EDEDDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Ghouleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2021 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a consistently positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

March 08, 2021

Always a good experience - staff is friendly, courteous, and helpful. The facility is clean and comfortable. Work is done quickly and efficiently. You get what you come for-good service. More

by BARBILLING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we always met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

March 08, 2021

I have been going to Family Hyundai for over 15 years and would recommend them for sales and service. A pleasure to work with. Always on top of everything. Ray More

by Rjoneserin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin, Joe Panici
Mar 08, 2021 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

Mar 18, 2021 -

Rjoneserin responded

Your welcome!

March 07, 2021

Everyone was professional and helpful. The service staff is always friendly and knowledgeable. Tom has great customer service skills, and Kees me informed while I wait. Everyone uses social distancing so I More

by ge19edwards
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Mar 07, 2021 -

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We look forward to sharing this fantastic review with Tom. Thank you for your business.

March 06, 2021

All went well with the recall service appointment. It only took an hour. Thank you for washing my vehicle as well. Good job. Will call back for an oil change soon. More

by Tusconfam
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Mar 07, 2021 -

Family Hyundai responded

Thank you for the kind review for our service department. We're glad to hear we delivered such a great experience! Thank you for your business. Please come back and see us if there is anything we can assist you with. We're always happy to help.

March 06, 2021

The service to have wheel lock installed went fine. My car was washed but not dried. Which I thought was ridiculous! If this is the type of service given when a vehicle is washed, I will never allow my v More

by CRYFIRE21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember employee's name
March 05, 2021

I was supposedly put on the recall list months back. I called just to check and I was told there was no list. Why lie to your customers????? More

by New tucson owner
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
I have no idea what his name was
Mar 05, 2021 -

Family Hyundai responded

Thank you for this feedback. If you don't mind reaching out to us directly, we would be happy to address your concerns and see what we can do to resolve the issue. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai, we truly appreciate your business.

March 05, 2021

Excellent service. TJ went above and beyond to make sure my car was taken care of. Colin always makes sure we are happy with our service. More

by GSXRGIRL1213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2021 -

Family Hyundai responded

Thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad TJ and Colin were able to help, and we hope to see you again!

March 05, 2021

Good service when I pulled in the garage. I waited an hour and a half to get my car back. My car was washed. I am pleased with my he service. More

by patrick thompson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2021 -

Family Hyundai responded

Patrick, thank you for the 5 star review! We appreciate your business and our team looks forward to serving you again soon!

Mar 06, 2021 -

patrick thompson responded

You’re welcome.

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