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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,828 Reviews

5,828 Reviews of Family Hyundai - Service Center

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February 14, 2021

I received excellent service again from Family Hyundai in Tinley Park. I am a happy and loyal 15 1/2 year customer. Thank you to Tom Salin in the service department for always being patient, thorough and att More

by kscott20002019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Feb 15, 2021 -

Family Hyundai responded

We are very happy Tom provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 14, 2021

Your staff is very friendly and professional. My car was completed in a very timely manner, but I was not informed until I dropped it off that they could not do the ABS recall with the oil change. They said More

by RHONDAK22
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2021

Colin is the absolute best customer service representative! He keeps you informed and keeps his word! My car was ready on time as he promised. More

by mer16410
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2021 -

Family Hyundai responded

Thank you so much for your kind words for Colin, and for taking the time to leave us this wonderful feedback!

February 13, 2021

Came in for an oil change, and was greeted by Krys. Was pleased with the overall experience as the oil change was quick and Krys made sure they filled my tires with air since the cold weather had triggered More

by acahue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krys
Feb 14, 2021 -

Family Hyundai responded

Thank you for the 5-star rating based on your recent service visit with us. We are pleased to hear your oil change and tire fill up met your expectations. We appreciate your business, Krys and our service team looks forward to serving you again soon!

February 13, 2021

My appointment for service was a pleasant experience. Krzis was courteous and helpful and advised I didn’t need all services I thought. I received the service in a timely manner and Krzis explained all t More

by jestella114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krzis Czapka.
Feb 14, 2021 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. Krzis and our team work hard to make sure our guests have an exceptional experience. Thank you for being a 4 time loyal Family Hyundai customer! We will share your comments with our service team, and we look forward to working with you again.

February 13, 2021

Family is five minutes from my home. The service is top notch. They will go out of there way to help your experience is a pleasant one. More

by madmadworld2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kratschmer
Feb 14, 2021 -

Family Hyundai responded

It's great to hear that Eric and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. It is great to hear your experience was a "top notch" one. Thanks again for choosing Family Hyundai!

February 12, 2021

The service I had performed was an oil change. It was done quickly and efficiently. The service person was knowledgeable and very friendly. The overall experience was great and I will recommend them in t More

by FRITZFOX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben
Feb 12, 2021 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

February 12, 2021

As a woman I appreciate being treated with respect and friendliness. I appreciated the ride home and pickup while work was preformed. Phil & Jimmy are are the best. Very nice and friendly. Appreciate th More

by joseb40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Casey, Tom Salin
Feb 12, 2021 -

Family Hyundai responded

Thank you for taking the time to write us this fabulous, five-star review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

February 12, 2021

Very inviting and helpful. I enjoy my experience every time I go. They explain what I need and are also professional. Go to Larry Edwards for a car! More

by UNIQUEDAVIS21
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Larry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2021 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else. We're always happy to help!

February 11, 2021

I had a schedule oil change that lasted a little over 2 1/2 hours. Michael Majchrowic was very nice and explained why it took so long. More

by debrahrh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Majchrowic was very nice 5 stars
Feb 11, 2021 -

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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