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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,828 Reviews

5,828 Reviews of Family Hyundai - Service Center

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February 09, 2020

No the worse experience ever every since I had this 2016 Hyundai Santa sport I had problems with it. The to top it off Al the customer relation Manager. kept calling me to bring my vehicle in for a remote s More

by LATRICE.J34
Recommend Dealer
No
Employees Worked With
Adam Ghouleh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leon Goldman, Alex Baszaral, Sam Wallace
Feb 12, 2020 -

Family Hyundai responded

Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better.

February 08, 2020

Had great customer service and they checked out everything and told me what was wrong and crystal was awesome . job well done Ms J.K More

by ladyj1534
Recommend Dealer
Yes
Employees Worked With
Crystal
Feb 12, 2020 -

Family Hyundai responded

Thank you, your business means a lot to us.

February 07, 2020

Friendly; convenient location; quality service; provided helpful suggestions; wait time was short; clean facility and well maintained bathrooms; overall, the experience was great and I look forward to retur More

by GAINES016
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2020 -

Family Hyundai responded

Thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience!

February 07, 2020

Nice and ready to address concerns. Courtesy car given while my car was being repaired. Kept me updated and called my when car was ready for pickup. More

by CLLSMITH74
Recommend Dealer
Yes
Employees Worked With
Crystal
Feb 12, 2020 -

Family Hyundai responded

Thank you for choosing Family Hyundai! We are thrilled to hear that your experience at our dealership was wonderful.

February 07, 2020

Couldn't be easier Brought in my 2018 Elantra for scheduled maintenance. Even the oil change was free this time. The porter drove me to work. Later in the day, I receiv More

by MENSINGFAMILY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Duran, Tim Porebski
Feb 12, 2020 -

Family Hyundai responded

We are thrilled that you enjoyed your experience at Family Hyundai. Thanks for taking the time to share your experience with us.

February 07, 2020

"Family" is accurate Service is great, as always. The name "Family Hyundai" couldn't be more accurate. We have always buy and service our vehicles at Family Hyundai. More

by kistifam5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Duran
Feb 12, 2020 -

Family Hyundai responded

Your business means a lot to us! Thank you for your kind words.

February 06, 2020

Service good but price? The service was good, but I had a $15.00 coupon, the bill was $199.00, s I got charged $209.00, don't know how the $15.00 coupon came into play. Plea More

by RITALOREK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Feb 12, 2020 -

Family Hyundai responded

Thank you for sharing your experience! Please feel free to reach out to our service department. You can reach the department by calling (708) 444-7100.

February 06, 2020

I went in for my regular services early in the morning and without an appointment. They took me right away after a thorough check of the vehicle. Tom Salin was very friendly and efficient. The oil was cha More

by MFLOOD1959
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Feb 12, 2020 -

Family Hyundai responded

We appreciate your kind words! Thank you for mentioning our staff member, Tom, who was able to help make your experience so great!

February 06, 2020

Like the dealership the service dept is great, very helpful in explaining if there are problems in the car in a way that I understand. More

by Cfrydrych_1
Recommend Dealer
Yes
Employees Worked With
Michael A majchrowicz give him 5 stars
Feb 12, 2020 -

Family Hyundai responded

Thank you for choosing Family Hyundai! We look forward to assisting you in the future.

February 06, 2020

Over the top service. Drove 40 minutes to get there. Worth every second! Don’t listen to other reviews, check this place out for yourself. More

by Ntabrizi
Recommend Dealer
Yes
Employees Worked With
Graham Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2020 -

Family Hyundai responded

Thank you for choosing Family Hyundai! Your business means a lot to us.

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