Family Hyundai - Service Center

SERVICE The experience was great as usual. I will always bring my vehicles into Family Hyundai for all service needs. Prompt, courteous service at a fair pric The experience was great as usual. I will always bring my vehicles into Family Hyundai for all service needs. Prompt, courteous service at a fair price. More

Waste of Money I brought my car on Friday morning around 9 am to get checked out. I had to leave it at the shop and Uber to work ($25.58) since they were backed up, I brought my car on Friday morning around 9 am to get checked out. I had to leave it at the shop and Uber to work ($25.58) since they were backed up, not a problem. I called around 3 pm to see if they had a chance to look at it. They hadn't and needed to keep it overnight. I was told it would be looked at first thing Saturday morning. I asked about a loaner car, none available. I Ubered home ($39.17). Saturday came and went without an update. Closed Sunday. I Ubered to the shop Monday morning ($39.83). When I asked about my car I was told it hadn't been touched. Instead of having more of my time and money wasted, I took it somewhere else. I paid $104.58 for my car to be babysat all weekend. I bought my car brand new from this place and never had an issue like this before. Their lack of communication and professionalism means I will no longer be a customer of Family Hyundai again. I recommend others go to another dealership for Hyundai services. More

Always amazing service! I came in for a routine oil change. When I checked in I was told that there was a recall on my car. I asked why and everything was explained to me and I came in for a routine oil change. When I checked in I was told that there was a recall on my car. I asked why and everything was explained to me and my car was fixed, oil changed, car vacuumed and washed in a little less then a hour! I appreciate the great service that I always get and how the staff always explain everything, and tells me if I need or will need something in the near future. More

A job well done! Valet was on time both ways. Loaner was great. Car was sent in for a recall. So car is running fine. Big scent of burning oil in and out side of car. Valet was on time both ways. Loaner was great. Car was sent in for a recall. So car is running fine. Big scent of burning oil in and out side of car. It should go away after while. Car has only 500 miles. Great job by colin. More

Great Experience each time I go to the service dept. friendly staff and porters. Will continue to have my car serviced at family Hyundai everytime Experience each time I go to the service dept. friendly staff and porters. Will continue to have my car serviced at family Hyundai everytime More

I was disappointed in the service. My low tire pressure appeared. I made an appointment and brought my car in for service. I was told that the tires were ok. Two days later the light we My low tire pressure appeared. I made an appointment and brought my car in for service. I was told that the tires were ok. Two days later the light went on again. I took it to another facility and was told the left drivers side tire sensor was not working. That should have been discovered by your technicians. More

Recalls and Repairs Everything was repair promptly and priced right. The service dept.call with an estimate for the repairs that weren't warrantied. The repairs were md Everything was repair promptly and priced right. The service dept.call with an estimate for the repairs that weren't warrantied. The repairs were mde the same day and they called when the car was ready. all in the same day. More

Excellent service This was my first time receiving service at this facility. I am very pleased with the treatment I received. Tom in service explained everything to me This was my first time receiving service at this facility. I am very pleased with the treatment I received. Tom in service explained everything to me and made sure I understood the problem my vehicle was experiencing. I would definitely recommend Family Hyundai to my family and friends. More

Service department Thus far I have nothing but greatness to say about the service department. Thanks for everything. Everyone that have dealt with has been honest and Thus far I have nothing but greatness to say about the service department. Thanks for everything. Everyone that have dealt with has been honest and explained what’s needed. More

Friendly service Once again the service department and waiting area were up to par. Waiting area very clean and comfortable. The bathrooms are also very clean. Service Once again the service department and waiting area were up to par. Waiting area very clean and comfortable. The bathrooms are also very clean. Service department very friendly. More