Back

Family Hyundai - Service Center

Tinley Park, IL

4.3
5,839 Reviews

5,839 Reviews of Family Hyundai - Service Center

Sort by
November 13, 2019

It was an excellent , professional experience. The experience was excellent. The service person explained all the work that needed to be done in a way that I understood. I have used Hyundai servic More

by SJCALUMETCITY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2019 -

Family Hyundai responded

Thank you for your wonderful and positive feedback! We appreciate all feedback and are glad to hear that your experience was excellent.

November 13, 2019

Great service Exceptional quality And value. And best service reviews.And overall best in service topnotch. And my visit at Family Hyundai was a great one. And More

by CARL_WES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2019 -

Family Hyundai responded

Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you! Thank you for the positive feedback.

November 12, 2019

Awesome Been going here for years and always get exceptional service. Service department is awesome! Customer service is exceptional. The waiting room is clea More

by VINZKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mayweather Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Majchrowicz, Tom Salin
Nov 13, 2019 -

Family Hyundai responded

On behalf of us at Family Hyundai, we would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience!

November 12, 2019

great Fast &promt service very courteous professional great service nice waiting area coffee & snack also courtesy car wash would recommend all my friends t More

by JOHNLUVKIDS5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Nov 13, 2019 -

Family Hyundai responded

We would like to thank you for your recommendations and for this amazing review!

November 12, 2019

Regular maintenance Quick and good scheduled maintenance. But they did not vacuum or wash my car for some reason. Not a big deal but I was surprised as they always had I More

by SJHUFF1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal
Nov 13, 2019 -

Family Hyundai responded

Thank you for your feedback! We are usually known for our exceptional attention to detail and we apologize that your car was not vacuumed or washed! Please do not hesitate to mention your concern on your next visit, we would gladly do it for you.

November 11, 2019

Great service It was great service as usual. Nice people and my car was done in the time period they said. I will always bring my car here. More

by LORAIN.WILLIAMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Nov 13, 2019 -

Family Hyundai responded

Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you! Thank you for your positive feedback.

November 10, 2019

excellent I walked into Family Hyundai at 5:00 p.m. and had no apt . The service people couldn't have been more helpful. Took the car right in and it was done More

by sue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majchrowicz
Nov 13, 2019 -

Family Hyundai responded

Sue, we are happy to hear that your service appointment went smoothly! Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you!

November 10, 2019

Fast service This was my first service visit for my 2019 Kona and it was fast and efficient. Included with the service was a car wash. The Kuna is my third Hyundai More

by GMILES0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Nov 13, 2019 -

Family Hyundai responded

Thank you for sharing your experience! We are glad to hear that Family Hyundai was able to make your service experience such a positive one.

November 08, 2019

Top Notch Service - Colin I'm never disappointed when I bring my car in for service, but my last visit was really awesome (and quick); Colin was phenomenal as usual and I reall More

by deemcg
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mayweather Shorter, Tom Salin
Nov 13, 2019 -

Family Hyundai responded

Hearing that you had a really awesome and quick service experience at Family Hyundai is the best thing we could hope for! We are glad that Colin was able to assist you.

November 07, 2019

Excellent service as always! Had to have my starter replaced Had to have my starter replaced. It has been giving a no start situation which was similar to the vehicle going in immobilizer mode for several months More

by tonyblack1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Nov 13, 2019 -

Family Hyundai responded

We are happy to hear that your issue with your starter has been resolved! Thanks for the review.

...
483
...