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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,845 Reviews

5,845 Reviews of Family Hyundai - Service Center

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October 15, 2019

Auto repair My wife and I have been with Hyundai for over 20 years. Service is great. Employees are very helpful. All my questions were addressed and the repairs More

by AP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Graham Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
George "Skip" Hasenjaeger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chabasco Elston, Mike Majchrowicz
Oct 16, 2019 -

Family Hyundai responded

Thank you for the positive feedback! We appreciate your kind words.

October 15, 2019

Service was very good and done in a timely manner. Service Department was very good. Crystal Duran helped me today and she was very nice and knowledgeable. She was also very friendly and helpful and a More

by DKS0413
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Duran
Oct 16, 2019 -

Family Hyundai responded

Awesome to hear! We are happy that Crystal was able to assist you.

October 15, 2019

SERVICE Everything was communicated to me well. From the time I arrived, I was kept up to date on the time, cost, and readiness of my vehicle. More

by azumpa78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majchrowicz
Oct 16, 2019 -

Family Hyundai responded

Thank you for the high compliments!

October 14, 2019

Excellent Service Clean shop, timely service, attention to detail, convenient hours of service. Would recommend Family Hyundia for both great selection and personable More

by emcdow4113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mayweather Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Majchrowicz, Tom Salin
Oct 16, 2019 -

Family Hyundai responded

Thank you for your kind review! We are happy to hear that your experience was great during every step of the process.

October 13, 2019

Quick service. Had no appointment. Called on a Saturday late in the morning and they were able to get me in and took care of me in a very reasonable time. I appreciate it. More

by BWPACIUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Graham Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Majchrowicz, Tom Salin
Oct 16, 2019 -

Family Hyundai responded

Thank you for choosing Family Hyundai!

October 13, 2019

Oil change I wish they vacuumed the car or dried it after the wash. Otherwise everything was great. Very busy waited about 1.5 hours even with an appointment More

by chellmommy2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2019 -

Family Hyundai responded

Thank you for being patient with us! We appreciate your honest feedback.

October 13, 2019

Worth the wait! I stopped in after calling about low tire pressure I thought it was due to temperatures getting colder at night. I was assured my vehicle would be ch More

by D - LEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal, Paul , Tom Salin
Oct 16, 2019 -

Family Hyundai responded

Thank you for the detailed feedback and for being patient with us! We appreciate it.

October 13, 2019

always takes too long for anything No reason to take an hour for an oil change. Don’t think they filled my tires psi is the same as when I came in. Told me my car was ready so I went se More

by ALLISON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Crystal Duran
Oct 16, 2019 -

Family Hyundai responded

Allison, we are sorry that you had a negative experience with our service department. Our goal is the total satisfaction of our customers and to provide a positive experience. We would like to get more details about your visit. Please contact our General Manager, Graham Watson at (708) 444-7100 at your earliest convenience.

October 13, 2019

Excellent Service Needed to bring my car in for a vehicle recall. Tom, the service was very courteous and helpful. Recall was performed in a less time that I thought i More

by krunchzak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Oct 16, 2019 -

Family Hyundai responded

Thank you for the positive feedback! We are glad to hear that your vehicle recall was completed in a timely manner.

October 13, 2019

Quick,efficient,affordable. I had an appointment for oil change at 9:45 all taken care of by 10:30. Car washed . Brian informed me of any issues, all good! More

by MARVELMOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Ramoki
Oct 16, 2019 -

Family Hyundai responded

We are glad to hear that your appointment was quick and efficient! Thank you for choosing Family Hyundai.

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