Family Hyundai - Service Center

Oil Change I was greeted and Brian was very friendly and explained everything that needed to be done for the oil change. I did have a coupon from Happy Hyundai a I was greeted and Brian was very friendly and explained everything that needed to be done for the oil change. I did have a coupon from Happy Hyundai and was hoping that you would honor it for $10.00 off an oil change. Happy Hyundai would be closer to my house but I chose to come here because this is where I purchased the car. Other places honor others coupons and I was just hoping you would. Service was great I can not complain. Everyone is very friendly here. More

Oil change Everything went great in and out on a Saturday in 40 mins or less and everyone is friendly and helpful thank you again for everything Everything went great in and out on a Saturday in 40 mins or less and everyone is friendly and helpful thank you again for everything More

oil change & tire rotation I was dropping my car off for a service appointment for the next day. I was told they would be able to do the work the same night. That was a great I was dropping my car off for a service appointment for the next day. I was told they would be able to do the work the same night. That was a great convenience for me. They would call me when they were done - it would take an hour. More

Service Department wasn’t very considerate and accommodating as relating to my Genesis contract. Rude experience with having my car cleaned after service. However, hope wasn’t very considerate and accommodating as relating to my Genesis contract. Rude experience with having my car cleaned after service. However, hope service is better after talk with Management! More

Great experience The service rep was friendly and efficient. After reviewing the appt's paperwork, he gave a time when the car was expected to be ready and it was. The The service rep was friendly and efficient. After reviewing the appt's paperwork, he gave a time when the car was expected to be ready and it was. The price was good. The work was well done. I will be returning. More

Good first visit to this location. At check-in crystal was able to tell me what the problem probably was and how much it would cost to fix. I had all of the details up front which was At check-in crystal was able to tell me what the problem probably was and how much it would cost to fix. I had all of the details up front which was great. I received a call at lunchtime that my car was ready to pick up. Good first visit! More

company recall for programming update. Fast, efficient. Nice people, professional, gave me an estimate of cost and time, Cost was -0- due to recall. Time was spot on as an estimate. And the vehicle runs gre Nice people, professional, gave me an estimate of cost and time, Cost was -0- due to recall. Time was spot on as an estimate. And the vehicle runs great again. I will definitely return for maintenance and repairs when necessary. More

Excellent and caring service Family Hyundai earns their reputation as the #1 Hyundai dealer in Chicagoland because of their very knowledgeable, honest, and hardworking employees. Family Hyundai earns their reputation as the #1 Hyundai dealer in Chicagoland because of their very knowledgeable, honest, and hardworking employees. I have never been steered wrong in my years of doing business with them since 2008. Al Pelizerri leads the team with his outgoing personality and Customer Focus. Despite an insanely busy schedule he somehow makes time to return calls and squeeze walk-ins into his schedule. He only gives advice that he would follow himself. In this last visit Mike from the Service Department gave excellent advice and service to my 2013 Elantra on my recent visit 10/8/19. In my experience, all of the Representatives who work in the Service Department are excellent. It is a well organized and excellent dealership. More

Great service as usual Everything done as expected. Never any surprises. Tom always does a great job. Takes care of things and doesn't make you feel like you are a strang Everything done as expected. Never any surprises. Tom always does a great job. Takes care of things and doesn't make you feel like you are a stranger there. More

Great communication from Brian! Fixed in a day. Took coupon off after last minute. Easy pick up and drop off. Friendly and patient. Excellent service all around. Thank you Fixed in a day. Took coupon off after last minute. Easy pick up and drop off. Friendly and patient. Excellent service all around. Thank you More