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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,870 Reviews

5,870 Reviews of Family Hyundai - Service Center

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October 03, 2019

Emergency service Towing service required for Hyundai Elantra, failed to start, having just purchased (used) in August. Car was later traded in on Kona model.Repairs w More

by dikmax
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2019 -

Family Hyundai responded

Thanks for your review, we appreciate it!

October 02, 2019

I purchased all of my cars and have had then serviced there throughout the years. Excellent service always. I would like to thank Tom Stolz especially for his excellent and personable service we always r More

by Satisfied Customer
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Nov 13, 2019 -

Family Hyundai responded

Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you! Thanks for your positive feedback.

October 02, 2019

Excellent Service Tom Salin is great to work with. It is always a smooth and easy experience. My car is always ready in a timely manner. Always a great experience. More

by chiefyboy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Nov 13, 2019 -

Family Hyundai responded

Thanks for your review, we appreciate it!

October 02, 2019

Great customer service I bought my car from another Hyundai dealership but their customer service is terrible. I decided to check out Family Hyundai for service (oil changes More

by JAMIE_TRUDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Nov 13, 2019 -

Family Hyundai responded

We are thrilled that you enjoyed your experience at Family Hyundai. Thanks for taking the time to share your experience with us.

October 02, 2019

Excellent customer service My entire time at Hyundai has been a pleasure. The entire team is fantastic. From the day I started servicing my 2013 Sante fed to my purchase of 2 More

by ANNETTEYBARBEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Service department employees
Nov 13, 2019 -

Family Hyundai responded

Thank you for choosing Family Hyundai!

October 02, 2019

Professional, friendly and fast I put through an online appointment for routine service on my car. Since I scheduled this 2 weeks in advance, FH sent much appreciated reminder notice More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James
Nov 13, 2019 -

Family Hyundai responded

Thank you for sharing your experience! We are glad to hear that Family Hyundai was able to make your service experience such a positive one.

October 02, 2019

Service Friendly, and nice. Timely treats you like you care. Go out of their way to help clean area everyone greets you. Makes you feel welcomed More

by JOEJOHNSO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Nov 13, 2019 -

Family Hyundai responded

We are thrilled that you enjoyed your experience at Family Hyundai. Thanks for taking the time to share your experience with us.

October 02, 2019

Great experience Great 1st time oil change. Was in and out in 45 min. Was greeted in a timely manner, and offered coffee and donuts. My car was washed and vacuumed to More

by KIMTARCAK41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majchrowicz
Nov 13, 2019 -

Family Hyundai responded

Thank you for your detailed review. We appreciate it!

October 02, 2019

Great Service I would sum everything in a few words "MAKES YOU FEEL LIKE THEY CARE ABOUT YOU". Everyone is there to help you and keeping you up to date. More

by jcacciato
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George "Skip" Hasenjaeger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
Nov 13, 2019 -

Family Hyundai responded

Thank you for sharing your experience! We are glad to hear that Family Hyundai was able to make your service experience such a positive one.

October 02, 2019

Car care The job was completed as promised. Due to the fact the service would take all day I was given a loaner car , which was very nice More

by purple331105
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2019 -

Family Hyundai responded

Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you! Thanks for your positive feedback.

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