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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,880 Reviews

5,880 Reviews of Family Hyundai - Service Center

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September 27, 2019

Awesome employees and customer service I have been coming to Family Hyundai for over 10 years. I would never take my vehicle to another dealer. The employees there are like my Family! Ca More

by SUZANNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Graham Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Majchrowicz, Tom Salin
Nov 13, 2019 -

Family Hyundai responded

Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you! Thanks for your positive feedback.

September 26, 2019

Good service Thanks for the good customer service. Thanks for your understanding of my needs. The staff are very good at honoring the request of new customers More

by FEMOCHA3000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike gee
Nov 13, 2019 -

Family Hyundai responded

Thanks for your review, we appreciate it!

September 25, 2019

Oil change Free oil change for new Santa Fe. My 3rd car from dealership. I always ask for Tom Salin for service. He is honest, forthright and customer focused More

by Trackman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Nov 13, 2019 -

Family Hyundai responded

Thank you for your honest and detailed feedback! We appreciate your kind words.

September 25, 2019

Fantastic Service!! I brought my car in for a renew paint sealant and side moldings after my fixed dent. Al was very helpful explaining how side moldings would protect m More

by Nikki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2019 -

Family Hyundai responded

Thank you for sharing your experience! We are glad to hear that Family Hyundai was able to make your service experience such a positive one.

September 24, 2019

Never again I took my Veloster in for repair and was treated very poorly. I will never take my car there again. $340 for repair of the same part they fixed a yea More

by HOLLY105
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Colin Simmons
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Majchrowicz
September 21, 2019

Great service Tom Salin does a great job of servicing my Genesis, He is very pleasant, knows what he is doing and get the job done in the in the quickest time possi More

by JBSR77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Nov 13, 2019 -

Family Hyundai responded

Thank you for your kind words! Our team of professionals is dedicated to providing you and everyone else who visits Family Hyundai with only the best there is to offer.

September 20, 2019

Oil change I brought the car in for an oil change and it was quick and easy. I called Tom back and asked if he could check my breaks, which he gladly did. More

by denisearkus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Nov 13, 2019 -

Family Hyundai responded

Thank you for choosing Family Hyundai!

September 19, 2019

Very friendly and efficient! Tom performed my scheduled maintenance on my Sonata. He did a great job and great customer service. I plan on doing my future scheduled maintenance at More

by mpangdc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Nov 13, 2019 -

Family Hyundai responded

We are thrilled that you enjoyed your experience at Family Hyundai. Thanks for taking the time to share your experience with us.

September 19, 2019

Good / confident I always feel confident that I can trust was Tom tells me after servicing my car. He's also very pleasant to deal with. Always good service. More

by DONNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Nov 13, 2019 -

Family Hyundai responded

Thank you for sharing your experience! We are glad to hear that Family Hyundai was able to make your service experience such a positive one.

September 19, 2019

Excellent customer service The whole experience was fantastic.. So courteous.. Finished on time as promised.. No high pressure sales.. Highly recommend this facility from purcha More

by LMFOSTER460
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Majchrowicz, Tom Salin
Nov 13, 2019 -

Family Hyundai responded

Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you! Thanks for your positive feedback.

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