Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
5,881 Reviews of Family Hyundai - Service Center
Sort by
September 15, 2019
15,000 mile The wait was a little longer than I had expected, even though it was a scheduled appointment. Luckily there were delicious and fresh donuts waiting f The wait was a little longer than I had expected, even though it was a scheduled appointment. Luckily there were delicious and fresh donuts waiting for me while the work was done. I was very happy to see my forever, lost Keith Urban CD, sitting on the passenger seat. Thanks! More
by JOI2CJOI
Verified CustomerEmployees Worked With
Tom Salin
September 15, 2019
Help when needed I’m going thru a very frustrating time getting used to this fabulous car. Thank goodness that Your service department especially Colin, is very pati I’m going thru a very frustrating time getting used to this fabulous car. Thank goodness that Your service department especially Colin, is very patient with me. More
by AMYCR63
Employees Worked With
September 14, 2019
Oil Change Service was great also told them that my interior lights are not working and they fix it with no charge. Would recommend this place for all your servi Service was great also told them that my interior lights are not working and they fix it with no charge. Would recommend this place for all your service needs. More
by levyluna01
September 13, 2019
Friendly service Everyone was very friendly and helpfull. I would recommend them to family and friends. Ease of getting in and out of the service department. Excellent Everyone was very friendly and helpfull. I would recommend them to family and friends. Ease of getting in and out of the service department. Excellent staff. More
by Joannie
September 13, 2019
Work not complete I went in for a 45K service check. I had already changed my engine and cabin filters and done a tire rotation. I just wanted everything else done that I went in for a 45K service check. I had already changed my engine and cabin filters and done a tire rotation. I just wanted everything else done that needed to be done per manufacturer recommendation. I received my car back wit an oil change done and nothing else. I’m not happy that the brakes weren’t checked, locks and latches lubed etc... It always seems like an upsell operation. I bought the car at this location and would love a resolution. The last two times I have been here, I have not been completely satisfied. More
by Practical car guy
Employees Worked With
September 13, 2019
Excellent service Great service and very honest. Best dealer ever. I would recommend them anytime. Car runs great , very happy thanks again. Will return to purchase Great service and very honest. Best dealer ever. I would recommend them anytime. Car runs great , very happy thanks again. Will return to purchase a car from them for sure More
by Foxbat24
Employees Worked With
Mike Majchrowicz
September 13, 2019
Quality service every time I spoke with Tom Salin on Monday and he got me an appointment for Wednesday morning for an oil change. On Tuesday night my check engine light came on I spoke with Tom Salin on Monday and he got me an appointment for Wednesday morning for an oil change. On Tuesday night my check engine light came on. Tom had service run diagnostics and clearly conveyed to me what the issue was. The check engine light went off yesterday but I am still planning on having the work done ... just not right at this moment. :) Tom is a great guy, tells it like it is, and accommodates me. He is a true asset to Family Hyundai!!! More
by DEADZONE1967
Employees Worked With
Tom Salin
September 12, 2019
Great Service! I brought my car in on a Tuesday night. By Wednesday morning Tom had called me with a diagnosis and had me back on the road in my car later that afte I brought my car in on a Tuesday night. By Wednesday morning Tom had called me with a diagnosis and had me back on the road in my car later that afternoon. I have bought several cars from Family Hyundai and Graham, Al, Tom, Mayweather, and Colin have all been great to deal with! I would recommend joining the Family to anyone! More
by aaronj
Employees Worked With
Other Employees :
Tom Salin
September 12, 2019
Issues with air conditioner Great job on cleaning up the outside of the car and reconditioning the interior. Had excellent service from Collin and Al They took their time in m Great job on cleaning up the outside of the car and reconditioning the interior. Had excellent service from Collin and Al They took their time in made it right for me Also the Air conditioner was repaired and hopefully working correctly More
by Kathy
September 12, 2019
Great first experience This was my first time coming here for any car service and I will definitely be returning. I was helped right away and did not wait long at all for my This was my first time coming here for any car service and I will definitely be returning. I was helped right away and did not wait long at all for my service. More
by LIVDEMARCO0512
Employees Worked With
