Family Hyundai - Service Center

Excellent Service Experience Brian was very professional and friendly. Oil change was finished in less time than expected. Car was washed and vacuumed. Have never had a problem Brian was very professional and friendly. Oil change was finished in less time than expected. Car was washed and vacuumed. Have never had a problem with service. Would highly recommend! More

Service Work Had great customer service from Colin and had the necessary work done on my vehicle in a timely way. I waited and the lounge area was good. Had great customer service from Colin and had the necessary work done on my vehicle in a timely way. I waited and the lounge area was good. More

Great service Took my car in because tire was leaking air. Just to find out a valve came lose. I was in and out in a timely manner. and even got a car wash ! Servic Took my car in because tire was leaking air. Just to find out a valve came lose. I was in and out in a timely manner. and even got a car wash ! Service always great . More

Customer Service I was not happy this time around with online service or from the dealership. Filled out online service request and never heard back. Dropped off my ca I was not happy this time around with online service or from the dealership. Filled out online service request and never heard back. Dropped off my car and I had to call to see the status and they told me they were busy, but someone would call you back which they didn't. I followed up on Friday because of the 7/4 Holiday. I called in and spoke to someone in service and they did not have an eta as of yet. She said to call back in about 2hrs which I did and she told me I was second in line. After that she followed up by calling me and my issue was repaired under warranty, but the whole process from the Wednesday to the Friday was not exceptable. More

Family Hyundai My wife’s car had some mechanical problems when we were out of town. We had to use 2 other hyundai dealerships & family hyundai blows them both away! My wife’s car had some mechanical problems when we were out of town. We had to use 2 other hyundai dealerships & family hyundai blows them both away! More

Overall pleasant The service person who checked me in (Colin) was very professional and pleasant. The air condition in my Santa Fe was not working properly, and wa The service person who checked me in (Colin) was very professional and pleasant. The air condition in my Santa Fe was not working properly, and was costly to repair. Colin was able to have my out of pocket expenses reduced due to a warranty factor. Waiting time for service at the dealer was rather long and I was provided with a loaner after having been there for some hours. Presently my vehicle is operating with no problems. More

Service . Always nice to me. Oil change for my car. Was not there long got me out on time.They were great people. Will be back. . Always nice to me. Oil change for my car. Was not there long got me out on time.They were great people. Will be back. More

Service Tom Salin was awesome friendly and very very helpfu The friendliness and knowledge of the employees is fantastic. Tom Salin took the time to explain everything. Great service and I would recommend Fami The friendliness and knowledge of the employees is fantastic. Tom Salin took the time to explain everything. Great service and I would recommend Family Hyundai to everyone More

Purchased a New Vehicle My family decided it was time to trade in our 8 year old car for a newer vehicle. My husband spoke with Jaclyn over the phone and gave her an idea of My family decided it was time to trade in our 8 year old car for a newer vehicle. My husband spoke with Jaclyn over the phone and gave her an idea of what we were looking for. We then made an appointment to come in later that day. She pulled two Santa Fe models off the lot to show us based on what my husband had told her. Both vehicles were amazing. We were able to test drive the Santa Fe and decide which one we preferred. Jaclyn did an amazing job telling us about all the features of each and answering any questions we had. Every employee that we encountered was friendly and professional. I recommend purchasing a vehicle from Family Hyundai. More

Very excellent service Very good service and excellent customer service. Thank you for your service. It was a great experience buying a car from Family Hyundai. Thanks Hyund Very good service and excellent customer service. Thank you for your service. It was a great experience buying a car from Family Hyundai. Thanks Hyundai Family More