Family Hyundai - Service Center

GoodThat bad everybody was friendly Last visit they told me I needed a new battery and wanted to put one in I told them no same battery this visit they tell me it’s good what’s up with Last visit they told me I needed a new battery and wanted to put one in I told them no same battery this visit they tell me it’s good what’s up with that What’s up with the technicians More

Great srrvice Great service, did not fabricate non existent problems like experienced at another dealer . Not pushy at all , explained everything. Will purchase a Great service, did not fabricate non existent problems like experienced at another dealer . Not pushy at all , explained everything. Will purchase a car from them for sure. More

Recall, oil change and more Just want say thanks for the service I received - I never feel ripped off at Family Hyundai and always feel like the service advisors do their best to Just want say thanks for the service I received - I never feel ripped off at Family Hyundai and always feel like the service advisors do their best to explain things that need to be repaired/replaced in a non pushy way More

Dependable The group is efficient and responsive.. always with a sense of urgency. Appreciate the individual attention and the communication. Seems to have a pos The group is efficient and responsive.. always with a sense of urgency. Appreciate the individual attention and the communication. Seems to have a positive attitude. More

Oil change Very courteous, very hospitable. Gave you a estimated of your repair. Do only what is needed. Does excellent work. Let you know when next service Very courteous, very hospitable. Gave you a estimated of your repair. Do only what is needed. Does excellent work. Let you know when next service is coming More

Good service The waiting area has desserts and coffee.the service person explains the work you need very thoughtfully so that you know all of your options The waiting area has desserts and coffee.the service person explains the work you need very thoughtfully so that you know all of your options More

Quick and complete One of my tires had a leak and could not be repaired. Family Hyundai found the problem quickly and put on a new tire. Thanks One of my tires had a leak and could not be repaired. Family Hyundai found the problem quickly and put on a new tire. Thanks More

Been going there since 2012 I purchased my Hyundai Sonata from Family Hyundai in 2012, and they have helped me keep it running safely ever since. They've handled every warranty I purchased my Hyundai Sonata from Family Hyundai in 2012, and they have helped me keep it running safely ever since. They've handled every warranty issue, and I've used them exclusively for servicing the vehicle. More

Service Delivery This is my second time coming from Chicago to the dealership only to find out the company sent the wrong part. That's 60 miles round trip. This is my second time coming from Chicago to the dealership only to find out the company sent the wrong part. That's 60 miles round trip. More

No car wash/no vacuum The wait was long, which I expected, I didn’t have an appointment and planned on being there a bit. My problem with this particular visit was that onl The wait was long, which I expected, I didn’t have an appointment and planned on being there a bit. My problem with this particular visit was that only the front driver side of my car was vacuumed and my car was not washed. There was not a weather hazard stopping a wash. More