5,405 Reviews of Family Hyundai - Service Center
Fast service Nice dealership with a decent service center. They worked with me to address my vehicles issues in a timely matter, and get me back out onto the road. Nice dealership with a decent service center. They worked with me to address my vehicles issues in a timely matter, and get me back out onto the road. More
Quick and easy oil change Friendly service people, and if you have an appointment, oil change is quick and easy. Good discounts for repeat customers (like every 3rd oil change Friendly service people, and if you have an appointment, oil change is quick and easy. Good discounts for repeat customers (like every 3rd oil change is free). More
parts Great people. My unhappiness stems from Hyundai policy-not Family Hyundai. Key fob-a part needing no installation, labor-programming. $180 ridicul Great people. My unhappiness stems from Hyundai policy-not Family Hyundai. Key fob-a part needing no installation, labor-programming. $180 ridiculous. But where else could I go? More
Best oil change pit stop quick courteous Service I received a prompt greeting and loged into the service que. the coffee was hot and the customer waiting room clean. Yes they had fresh coffee cake. I received a prompt greeting and loged into the service que. the coffee was hot and the customer waiting room clean. Yes they had fresh coffee cake. A short time latter the oil & filter changed the checked items were inspected and approved Oh Ya the car was washed and ready Great More
Great service Purchased the car here and this is my second car which was totally serviced by Family Hyundai’s service department. Polite friendly service staff, try Purchased the car here and this is my second car which was totally serviced by Family Hyundai’s service department. Polite friendly service staff, trying to accommodate the customers needs. More
Great Service They were extremely nice and willing to solve my issue. I look definetly look forward to having my car serviced here again in the near future!? They were extremely nice and willing to solve my issue. I look definetly look forward to having my car serviced here again in the near future!? More
The Service Manager is Very Rude and Ignorant! I received a loaner car due some issues on my car. The loaner car I had my mom drop off on time. She had to drop it off because I am on bed rest and I received a loaner car due some issues on my car. The loaner car I had my mom drop off on time. She had to drop it off because I am on bed rest and cannot drive any vehicle which the service guy Phil knew. I wish that Phil would've communicated with his coworker better than he did. A day after I returned the loaner car the service manager called me yelling and using profane language accusing me of stealing the loaner car that was returned. He then continued yelling at me and threatened to have my car towed. After that he hung up on me. I will definitely be looking for another dealership to do business with in the future. I would advise anyone looking for a car to go elsewhere. Customer service is not the same anymore! More
Great service, horrible employees Seriously one of the worse experiences I've had there by far. I was greeted by an employee of the name Mike. Who I've never seen before, from the star Seriously one of the worse experiences I've had there by far. I was greeted by an employee of the name Mike. Who I've never seen before, from the start I didn't like the attitude he seemed to have with me. I felt very belittled my him and I honestly didn't trust him to help me with vehicles service. I've been to this dealer many times and had no problem but this particular time was different. Mike underestimated my knowledge in the automotive field which frustrated me because I'm a female, it felt likened expected me to be dumb. I will return but I won't work with this employee again. More
above average Very pleased with everything on this service visit. I dropped in without an appointment, and they worked my sonata in quickly, as finished it promptly Very pleased with everything on this service visit. I dropped in without an appointment, and they worked my sonata in quickly, as finished it promptly. Two recalls were also taken care of. More
simply the best great service unusual repair needed. had to leave the car for a few days. they offered me a loner auto but I declined as I didn't need it. great service unusual repair needed. had to leave the car for a few days. they offered me a loner auto but I declined as I didn't need it. More