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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,405 Reviews

5,405 Reviews of Family Hyundai - Service Center

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September 15, 2018

Fast service Nice dealership with a decent service center. They worked with me to address my vehicles issues in a timely matter, and get me back out onto the road. More

by Wassabi36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Rich
September 15, 2018

Quick and easy oil change Friendly service people, and if you have an appointment, oil change is quick and easy. Good discounts for repeat customers (like every 3rd oil change More

by AlexName
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Salin
September 14, 2018

parts Great people. My unhappiness stems from Hyundai policy-not Family Hyundai. Key fob-a part needing no installation, labor-programming. $180 ridicul More

by cbucks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Gushi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Steffen
September 14, 2018

Best oil change pit stop quick courteous Service I received a prompt greeting and loged into the service que. the coffee was hot and the customer waiting room clean. Yes they had fresh coffee cake. More

by CHEMSS1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mayweather Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Majchrowicz
October 20, 2017

Great service Purchased the car here and this is my second car which was totally serviced by Family Hyundai’s service department. Polite friendly service staff, try More

by Stan m
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Lisek
Oct 21, 2017 -

Family Hyundai responded

Hi Stan M, Thank you for taking the time to leave us your feedback. We truly appreciate your loyal business and are glad you have enjoyed working with all of our staff. Please let us know if there is anything we can help with in the future. Karissa @ Family Hyundai

May 05, 2017

Great Service They were extremely nice and willing to solve my issue. I look definetly look forward to having my car serviced here again in the near future!? More

by Joni Chandler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Graham Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Crass and Mike Gierczyk
May 05, 2017 -

Family Hyundai responded

Hi Joni, Thank you for taking the time to leave us your feedback. We are glad had a great experience with Graham, Mike, and the rest of our service staff. If there is anything we can help with in the future, please let us know! Karissa @ Family Hyundai

April 15, 2017

The Service Manager is Very Rude and Ignorant! I received a loaner car due some issues on my car. The loaner car I had my mom drop off on time. She had to drop it off because I am on bed rest and More

by Tasia Adams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Phil Steffen, Mike Majchrowicz
April 13, 2017

Great service, horrible employees Seriously one of the worse experiences I've had there by far. I was greeted by an employee of the name Mike. Who I've never seen before, from the star More

by Cargirl4012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike??
January 27, 2017

above average Very pleased with everything on this service visit. I dropped in without an appointment, and they worked my sonata in quickly, as finished it promptly More

by driver1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Steffen
Jan 27, 2017 -

Family Hyundai responded

Hi Driver1, Thank you for stopping out to see our service department. We are glad Phil was able to take care of all of your concerns as well as those recalls. Please let us know if there is anything we can help with in the future! Karissa @ Family Hyundai

December 19, 2016

simply the best great service unusual repair needed. had to leave the car for a few days. they offered me a loner auto but I declined as I didn't need it. More

by service
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Dec 19, 2016 -

Family Hyundai responded

Hi, Thank you so much, we greatly appreciate your 5 star review. We try our best to make sure all of our customers are highly satisfied. Thank you for choosing Family Hyundai for your repair needs! Karissa @Family Hyundai

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