Family Hyundai - Service Center

Replace remote start Al was professional, informative and very friendly. He took care of the problem very quickly and completely. It was like working with an old friend. Al was professional, informative and very friendly. He took care of the problem very quickly and completely. It was like working with an old friend. More

awesome service was great and place was clean i am very glad to have bought a car from them and will buy again from them keep up the good job!!!!! service was great and place was clean i am very glad to have bought a car from them and will buy again from them keep up the good job!!!!! More

Amazing The staff always treats me well! I work down the street and the men come to pick my car up for me whenever it needs to be serviced! Amazing customer s The staff always treats me well! I work down the street and the men come to pick my car up for me whenever it needs to be serviced! Amazing customer service. Thank you. More

Mike was awesome! Was able to get my oil change and tire rotation done quickly and it was cheaper than Jiffy Lube! Plus they washed my car as well! Was able to get my oil change and tire rotation done quickly and it was cheaper than Jiffy Lube! Plus they washed my car as well! More

Bait and Switch I was originally told that every third oil change would be free. Although I have other dealerships closer to my home, I thought this was a great deal I was originally told that every third oil change would be free. Although I have other dealerships closer to my home, I thought this was a great deal and decide to make this dealership my home for service. On 2/1/19 I stopped in for my third oil change and was greeted with a bill. I explained to the advisor that this was my third oil change and should be free. The advisor explained that customers were giving the wrong information in the past and the third oil change is only free when you purchased the car from Family Hyundai. This seemed like the classic bait and switch. With the acknowledgment that customers had received the wrong information, my third oil change should have been free. The dealership also decided to Replace my license plate cover with a Family Hyundai license plate cover. This is not something I asked for as I could not in good faith advertise or recommend this dealership. More

The problem is not fixed! After waiting a week for my car to finish getting serviced on, the engine light still came on after a day of having the car back. After waiting a week for my car to finish getting serviced on, the engine light still came on after a day of having the car back. More

Service I gave 5 stars because the service department keeps my car in check for what it needs. They are on top of things so I don’t run into problems later . I gave 5 stars because the service department keeps my car in check for what it needs. They are on top of things so I don’t run into problems later . They are polite and get things done in a timely fashion. More

oil change Didn't need an appt and was in and out on 30 minutes! One of the coldest days. And it was free! Spectacular! And solo nice. Didn't need an appt and was in and out on 30 minutes! One of the coldest days. And it was free! Spectacular! And solo nice. More

Awesome The staff was amazing and friendly I always enjoy coming to Family Hyundai! I will definitely refer my friends thank you for excellent service! Lookin The staff was amazing and friendly I always enjoy coming to Family Hyundai! I will definitely refer my friends thank you for excellent service! Looking forward to my next visit! More

Full Attention I was made to feel I was the only car being serviced on a noticeably busy day. Detail of service communicated throughout process appreciated and helpf I was made to feel I was the only car being serviced on a noticeably busy day. Detail of service communicated throughout process appreciated and helpful in understanding. More