Family Hyundai - Service Center

First service The first service was on time with the appointment. The service rep was very courteous and informative. Being a simple oil change, it's hard to evalu The first service was on time with the appointment. The service rep was very courteous and informative. Being a simple oil change, it's hard to evaluate much more. More

Missing Pin for Oil Pan Splash Shield My son-in-law noticed a plastic shield under the engine on my G80 hanging down towards the ground. Called Family Hyundai and talked to Colin, a servic My son-in-law noticed a plastic shield under the engine on my G80 hanging down towards the ground. Called Family Hyundai and talked to Colin, a service advisor there. I asked to bring it in the same day and he said that after 3:00 pm would be fine. Got there at 3:30 as planned and was out in 30 minutes. The tech found that a pin was missing for the oil pan splash guard. Pin was replaced and a multi-point inspection was done. All for no charge.Great experience. More

Keep up the good work. As long as you all can keep up the good work you promise then I will be one satisfied customer now and into the future. As long as you all can keep up the good work you promise then I will be one satisfied customer now and into the future. More

Recall update, oil change and more I made an appointment online for 8:00 am. I arrived and they spelled out all of the things they would be doing and checking on my vehicle. I had (3) I made an appointment online for 8:00 am. I arrived and they spelled out all of the things they would be doing and checking on my vehicle. I had (3) recall checks, battery check and an oil change. Turns out my oil change was free, my battery was fine and all (3) recall checks were good (nothing wrong). They replaced a wire harness to my rear tail lights that was shorting and causing lights to dim. I had no idea. All of this was done in about an hour and I was out of there. Free coffee and bagels to boot. A very nice experience! Thank you Tom Salin! More

Great! Im thankful for Family Hyundai taking good care of my vehicle and keep doing a great job. I will definitely refer other people to Family Hyundai. Im thankful for Family Hyundai taking good care of my vehicle and keep doing a great job. I will definitely refer other people to Family Hyundai. More

Long wait Even though I had an appointment it still took an hour and a half to do an oil change. I wish they only did services with an appointment because so ma Even though I had an appointment it still took an hour and a half to do an oil change. I wish they only did services with an appointment because so many people came in without appointments which made mine way longer than it needed to be More

Great Service The locking latch on the tail gate was not locking. I called the service repair center and they suggested to call roadside service, since it was closi The locking latch on the tail gate was not locking. I called the service repair center and they suggested to call roadside service, since it was closing when I manually put the tailgate down but just wasn't locking I decided I would take it to the service center myself as it was only a couple miles. They didn't have the part needed in stock so I had to leave it. They gave me a loaner car to use for the weekend until the part came in. Very accommodating. More

Routine service Excellent. Was told it would take approximately one hour for work to be completed. Car was ready for pickup in 23 minutes . Was very impressed Excellent. Was told it would take approximately one hour for work to be completed. Car was ready for pickup in 23 minutes . Was very impressed More

Our car was ready for pickup as Colin said. Our service person(Colin) was very helpful by explaining what procedures were going to be done. We had a problem with a door lock. And Colin was righ Our service person(Colin) was very helpful by explaining what procedures were going to be done. We had a problem with a door lock. And Colin was right on time it would take. More

Oil change Service Department was very accommodating to provide excellent service even though I did not have an appointment and they were booked. Oil change in a Service Department was very accommodating to provide excellent service even though I did not have an appointment and they were booked. Oil change in an hour. More