Family Kia

Bob was professional and personable. He understands the process and assisted us in a positive manner in our decision. We would work with him again. He understands the process and assisted us in a positive manner in our decision. We would work with him again. More

While out of town we’re were having issues with another Kia dealer trying to over charge us and not properly diagnose our car. I was able to get the car back home and the service department went above and Kia dealer trying to over charge us and not properly diagnose our car. I was able to get the car back home and the service department went above and beyond helping us get the car fixed. More

I was very surprised at how through and accommodating. things were handled . Thanks to Casey and Lou things were handled . Thanks to Casey and Lou More

Service Dept very good. sales Dept very good. Overall experience was great. My second Sorento from family Kia sales Dept very good. Overall experience was great. My second Sorento from family Kia More

Great buying experience , I got the car i wanted at a price I was comfortable with. price I was comfortable with. More

I like the new Service area, looking forward to seeing the Show room area once it is done. The service desk is a bit small, it is hard to carry conversation with service Tech, too noisy. Also, appreciate the Show room area once it is done. The service desk is a bit small, it is hard to carry conversation with service Tech, too noisy. Also, appreciate getting my car washed. Keep up the good work While waiting for my car, walk thru the show room, looking at newer cars, talked with one of your sales consultants Richard Brannan, he took time explained about the cars and answered my questions. Everyone was very courteous. Thank you More

Always had excellent service. When my guy Ray left I was very disappointed but Ray said Casey is your new contract and he was soo right! When my guy Ray left I was very disappointed but Ray said Casey is your new contract and he was soo right! More

Though it was recall work, Casey definitely filled us in on what was going on our van per 2 recalls and also had given an estimated timeframe for the work to be done. The technician, Caleb, definitely did a on what was going on our van per 2 recalls and also had given an estimated timeframe for the work to be done. The technician, Caleb, definitely did a great job. More

This is my 2nd time going to this location my 1st experience was great so I came back to purchase a bigger luxury 2025 SUV, 1st car was a 2014 Forte. Stephanie was great, she did not pressure me or i experience was great so I came back to purchase a bigger luxury 2025 SUV, 1st car was a 2014 Forte. Stephanie was great, she did not pressure me or ignore me when i wasnt interested in something. What she did was listen to what i wanted, needed and my deal breakers and she make it work. She is awesome. JT was funny and friendly he also made this day go smoothly. Jeff made the numbers work and payments is where i needed it to be. Everyone was amazing that we crossed. Keep up the GREAT customer service guys. Kia of St. Augustine you guys are stuck me now. We're family!! Leticia More

let's make this simple, today's service was outstanding. No nonsense, everything was in order, the advisor was professional, this makes it worth the trip from Ocala. Thanks No nonsense, everything was in order, the advisor was professional, this makes it worth the trip from Ocala. Thanks More