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Family Kia
St. Augustine, FL
540 Reviews
Welcome to Family Kia of St. Augustine, home of the red carpet treatment! At Family Kia of St. Augustine we are proving that every customer service experience should be exceptional. Whether you’re shopping for a particular vehicle or are bringing your car in for service, you can always count on having a great visit to Family Kia of St. Augustine. What really sets us apart is our attention to detail and focus on you the customer. At Family Kia of St. Augustine we believe that it’s the little things, in addition to the big details, that really make the difference. We know that it’s the simple things, like having your vehicle ready for you when you arrive for a test drive, answering all your questions and always returning your call in a timely manner, that all add up to an exceptional experience. We proudly serve customers in the St. Augustine, Jacksonville, Ormond Beach, Palm Coast and Flagler Beach areas, so be sure to experience our red carpet treatment today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 540 reviews
March 11, 2026
The service department is customer focused. They take care of you like you are family. They take care of you like you are family. More
by themonroefamily
Verified Customer
March 11, 2026
Had a wonderful experience with Anthony buying my son a used Camry they had. Anthony made sure I was taken care of and that I walked out paying the right price. Would absolutely do business with them again used Camry they had. Anthony made sure I was taken care of and that I walked out paying the right price. Would absolutely do business with them again More
by cjjacksong
March 11, 2026
I was ripped off by this dealership. I was overcharged fees and a warranty that didn't cover anything. I left the dealership on Sunday with the car, and Tuesday night, the car wouldn't s I was overcharged fees and a warranty that didn't cover anything. I left the dealership on Sunday with the car, and Tuesday night, the car wouldn't start. I just purchased on 2/21 and have already spent additional 2,000 to get the car up and running. The car was sold as is, but when I reached out for help to see if I could bring it back to the dealership service department to look at the car, they didn't offer me any help at all. Basically, you bought the car as is, and we aren't doing anything to help you. So sorry for your luck! I believe I was taken advantage of because I was a single female and they got me for anything and everything they could and basically completely screwed me. Do not buy from this dealership. I would rate 0 stars! Horrible experience ever! More
by shawnastewart911
Employees Worked With
March 10, 2026
It was a pleasant experience. Everyone was nice and helpful. They wanted to make sure we were satisfied. Everyone was nice and helpful. They wanted to make sure we were satisfied. More
by jenklglln
Employees Worked With
March 10, 2026
Very Nice Dealership. I was treated kindly and with respect, Got a great deal,, and I love my new Kia. New Salesman, JC, was excellent. I was treated kindly and with respect, Got a great deal,, and I love my new Kia. New Salesman, JC, was excellent. More
by JANSARTS
Employees Worked With
(Johnathan) JC
March 10, 2026
Always a pleasant, professional, timely experience. Service is always exceptional and easy. Best service experience I have ever had Service is always exceptional and easy. Best service experience I have ever had More
by ANA.SORRILLA
March 09, 2026
Always a great experience when getting my car serviced at Family Kia! They were quick to turn around both diagnostics and and answer on the issues we were having with my vehicle. Family Kia! They were quick to turn around both diagnostics and and answer on the issues we were having with my vehicle. More
by christidstokes
Employees Worked With
Tamas
March 09, 2026
We were in urgent need of assistance and were able to bring our vehicle in immediately. The team addressed our concerns and my daughter was able to get back in the road next day. bring our vehicle in immediately. The team addressed our concerns and my daughter was able to get back in the road next day. More
by RyanM2012
Employees Worked With
Korb
