Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Family Kia
St. Augustine, FL
654 Reviews
Welcome to Family Kia of St. Augustine, home of the red carpet treatment! At Family Kia of St. Augustine we are proving that every customer service experience should be exceptional. Whether you’re shopping for a particular vehicle or are bringing your car in for service, you can always count on having a great visit to Family Kia of St. Augustine. What really sets us apart is our attention to detail and focus on you the customer. At Family Kia of St. Augustine we believe that it’s the little things, in addition to the big details, that really make the difference. We know that it’s the simple things, like having your vehicle ready for you when you arrive for a test drive, answering all your questions and always returning your call in a timely manner, that all add up to an exceptional experience. We proudly serve customers in the St. Augustine, Jacksonville, Ormond Beach, Palm Coast and Flagler Beach areas, so be sure to experience our red carpet treatment today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 654 reviews
May 03, 2026
Fast & Efficient & Convenient Location in Saint Augustine . The Service Department is great as well ! Thanks Family Kia ! . The Service Department is great as well ! Thanks Family Kia ! More
by ck4874
Verified Customer
May 01, 2026
Richard, Wes, Jeff and Mike are first class professionals. Great to work with. Definately recommend. professionals. Great to work with. Definately recommend. More
by philipjclem
Employees Worked With
April 30, 2026
Always friendly service. They take time to explain everything and do it all in a timely manner. They take time to explain everything and do it all in a timely manner. More
by misslmc710
April 30, 2026
Bought used truck from them, first time we drove it multiple things wrong and needed towed to mechanic. No, It wasn't certified and yes realize.took a chance but first time we drove it? Passed all th multiple things wrong and needed towed to mechanic. No, It wasn't certified and yes realize.took a chance but first time we drove it? Passed all their inspections prior to purchase. More
by jenfowlkes
Employees Worked With
April 29, 2026
Zack was great handled his business and had the truck ready in and out. Very respectful and returned every text message. Great guy to buy a vehicle from the dealership needs more salesperson like him. ready in and out. Very respectful and returned every text message. Great guy to buy a vehicle from the dealership needs more salesperson like him. More
by chillq1984
Employees Worked With
April 28, 2026
We are glad one of the person name is Steve Delacampa , he’s the greatest person and really help my son situation with his credit . Thank you Steve. D he’s the greatest person and really help my son situation with his credit . Thank you Steve. D More
by pscarfo3
Employees Worked With
Steve Delacampa
April 28, 2026
Everyone at the Family KIA dealership was very nice. Mr. Brannan was very kind, friendly and helpful. The finance team paid attention to what I was able to pay and found the right deal for me. Mr. Brannan was very kind, friendly and helpful. The finance team paid attention to what I was able to pay and found the right deal for me. More
by orozcomargarita105
Employees Worked With
Mr. Brannan sales
April 27, 2026
I was very upset it took 3 and a half hours to do an oil change and it took me 4 calls to the shop and one voicemail to get a call back change and it took me 4 calls to the shop and one voicemail to get a call back More
by XOAPRILFOOLXO
Employees Worked With
