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Family Toyota of Arlington

Arlington, TX

4.7
1,810 Reviews
Explore our expansive selection of brand new Toyota models with no hassle or hurry. Family Toyota of Arlington strives to make every customer experience pleasant and successful. Looking for a new Toyota near you? Our vast inventory of new Toyota models is sure to have one that you'll fall in love with and ultimately drive around Dallas, Irving, Fort Worth, Grand Praire and Arlington for many years to come. From new cars such as the Toyota Yaris, Toyota Corolla, and Toyota Avalon, to new trucks and SUVs such as the Toyota Tacoma, Toyota Tundra, Toyota RAV4, Toyota 4Runner, and Toyota Land Cruiser.
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1661 Wet N Wild Way

Arlington, TX

76011

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Showing 1,810 reviews

October 29, 2016

Family Style Service The dealership staff were courteous and professional which made it a pleasant experience finding the right car. I will definitely come back to this d More

by pickles
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrei Mihailescu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leon Suggs
Oct 30, 2016 -

Family Toyota of Arlington responded

Thanks for sharing your review! We're so glad that you had a pleasant experience with us. We look forward to seeing you again, thank you for your business!

October 29, 2016

Outstanding customer service. It was my first time to visit Family Toyota and l was treated as a very important guest!. They actually listened to me and worked with my budget. Ama More

by Paula
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam McCue
Oct 30, 2016 -

Family Toyota of Arlington responded

Thanks for your review, Paula! We're glad to hear that you had such a good experience with us. Our team is proud of our helpful, friendly service. We appreciate your business, welcome to the Toyota of Arlington family!

October 28, 2016

Great service I bought Rav4 2016. My wife and I were so happy. I strongly recommend these staff. It is amazing, kind and honest service. I will see how they treat More

by suyun Ham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lyman King, Kash Brewer
Oct 29, 2016 -

Family Toyota of Arlington responded

Congratulations on your new Rav4 2016, Suyun! We appreciate your kind words. Thank you for your feedback! And thank you for choosing Family Toyota of Arlington!

October 28, 2016

This place is FANTASTIC I am in sales, and I STILL had fears of dealing with car salespeople. All my experience has proven, the they keep true to their negative cliche. HOWE More

by kmei3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Luck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kash Brewer
Oct 28, 2016 -

Family Toyota of Arlington responded

We are happy to hear about your experience with Kash, Matt and the rest of our team. It is wonderful to receive a five-star review from a fellow salesman like yourself. Thank you for your feedback!

October 27, 2016

Got the truck I wanted!!!!!! Got me all set up with the truck I wanted, quick, easy and nice! So excited! Washed and tank is full!thanks a bunch guys! Would buy again! More

by Dian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Luck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Front desk girl---can't forget her pleasant greeting!!!, John West, Drew Kennedy
Oct 28, 2016 -

Family Toyota of Arlington responded

Hello, Dian! It is great to hear about your experience with John, Drew, Matt, and the rest of our team. Thank you for your five-star review! We look forward to assisting with your next car purchase.

October 27, 2016

Great Experience with Family Toyota of Arlington My sales representative was Cristian Hernandez and he did an excellent job of explaining the process of purchasing or leasing a car. My wife and I wer More

by eddie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leon Suggs, Cristian Hernandez, Michael Moseley
Oct 28, 2016 -

Family Toyota of Arlington responded

Hello, Eddie! We would first like to congratulations you and your wife on your new Highlander and Corolla! We are happy to have been a crucial part of that process. Thank you for sharing your experience with Cristian, Leon, Michael, and the rest of our team.

October 27, 2016

Robin Lash Robin has been servicing my Highlanders for year. He is a great Service Advisor, and always helpful. When I call he is always there to schedule my ap More

by Karen Harrod
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin Lash
Oct 27, 2016 -

Family Toyota of Arlington responded

Thanks for sharing your review, Karen! We're proud of the great service that Robin provides to our customers. We appreciate your business, we look forward to seeing you again!

October 26, 2016

Taking too long to have paper works done It takes almost 2 hours to get paper works ready to sign then found out sell price was wrong and my first name spelling wrong. More

by Toyota review
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Urich Stiggers
Oct 26, 2016 -

Family Toyota of Arlington responded

Thank you for your feedback. We regret to hear we weren't able to meet all of your expectations. We strive to provide our customers with a fast, efficient experience. If there's anything you'd like to further discuss, please contact me so I can work on making amends. Thank you, Matthew Luck, Family Toyota of Arlington, Director of Operations, 804-517-8142

October 26, 2016

Very pleasant purchase. We had a great experience purchasing the used mini from your dealership. The car has been awesome. Thank you all! We hope to get another from you l More

by wlingchiu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leon Suggs, Cristian Hernandez
Oct 26, 2016 -

Family Toyota of Arlington responded

Thanks for your review! We're happy to hear our team provided with great customer service during your purchase. Enjoy your mini! If we can assist you in the future please don't hesitate to let us know.

October 25, 2016

Good buying experience Urich and the staff at Family Toyota made the buying experience as painless as possible. Easy to work with. Very informative and helpful. I will retur More

by dsperry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leon Suggs, Urich Stiggers
Oct 25, 2016 -

Family Toyota of Arlington responded

Thanks for your review! We're so happy to hear that you've had a good experience with us. Our team is proud of our helpful, friendly service. We look forward to seeing you again, thank you for your business!

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