Family Toyota of Burleson

Confidence. I trust Family Toyota I absolutely recommend Family Toyota of Burleson and especially Jeff Raim for a salesman/consultant. My wife and I were involved in an accident that t I absolutely recommend Family Toyota of Burleson and especially Jeff Raim for a salesman/consultant. My wife and I were involved in an accident that totaled our car. The accident was not our fault and before the accident we were not in the market for a new car. I doubt that makes us an ideal customer for any car dealer. We looked at Tesla, Honda, Lexus(our last 2 cars), and Toyota from 2 different dealers. We were looking for either an electric car or a hybrid. We went to Family Toyota to look at the Camry Hybrid because we had previously had a good experience there and had purchased 4 other cars from Jeff Raim. I was surprised when my wife fell in love with the newly redesigned RAV4 and particularly the Hybrid version. The color and package she wanted was not easy to find so we expected to wait for at least a few weeks to get it, extremely inconvenient to say the least considering we were down a car. Jeff knew our situation and worked a little magic and got us into the exact car we wanted with no delay. Family Toyota, Jeff Raim and Derek made us comfortable and welcome. The purchase and delivery process was quick and painless. With all 5 cars that I have purchased from Jeff I have always felt like I was treated fairly and given a fair deal. He doesn't sell me anything I don't want and applies no pressure to add things I don't need. The finance guy, Tony Franklin was fantastic to work with. Hard to believe a car purchase experience could go this easy and be enjoyable. Thats what you get when you trust the people you're dealing with. The next time I am in the market for a new car Jeff Raim and Family Toyota will be the first ones I call. Also, we purchased a car from Family Toyota of Burleson and Jeff Raim for my daughter last year. That experience was also very smooth and since then my daughter has had all of her service done there and has been treated fairly and promptly each time. More

My experience I have purchased three cars from Family Toyota of Burleson., Texas. The third car I purchased was the best experience I had. a few days ago. Jermaine I have purchased three cars from Family Toyota of Burleson., Texas. The third car I purchased was the best experience I had. a few days ago. Jermaine Samuels is by far the best sales representative. He is very attentive, patient, and explained and answered all of my questions and concerns I had.. Upon picking up my car, he showed me how everything worked and told me if I had any further questions to please call. He is not just a saleman. He cares and he treats you like family,, which probably explains the name of the dealership. I recommend Family Toyota to anyone in need of a car, and ask for Jermaine Samuels. He will be at your disposal. Tell him Elizabeth sent you. More

We love our Camry!! My husband Anthony and I almost gave up looking for a car, we have been through so many dealerships that gave us the run around. We thought because ou My husband Anthony and I almost gave up looking for a car, we have been through so many dealerships that gave us the run around. We thought because our credit was bad that we were never going to find a vehicle, that was until I called Family Toyota in Burleson. Michael and Tebo worked really hard for us, and we ended up getting approved for a very nice car! They were very nice and up front, they both were very professional and treated us more like family than customers. They matched us with a car that fit our family, and got us approved despite having not so good credit. They made us feel comfortable, they didn't give us the run around, they were honest from the start! I am so thankful to these guys for working for us and getting us a beautiful car! I definitely recommend them to anyone. Don't give up hope, there are still good dealerships out there and Family Toyota is definitely one of them. My hope was lost, and they brought back hope for me. We will forever do business with them. Thanks Tebo and Michael you've blessed our family in ways you'll never know. More

Cristian and his great customer skills Crisitian was very knowledgeable and professional in helping me. I wanted to upgrade from a Corolla to a Camry. I had misinformation from another de Crisitian was very knowledgeable and professional in helping me. I wanted to upgrade from a Corolla to a Camry. I had misinformation from another dealership and Cristian patiently walked me through making the transition to my Family Toyota 2019 Camry. Because of his efforts, I will definitely be a Family Toyota customer after 20 years at another Toyota dealership. He gained my confidence and trust. I referred a family friend to him. The young man had planned to search at various places for a car, but decided to see if Crisitian could help him. He purchased a 2017 Corolla. I will continue to recommend people to Cristian because I know that he will help them make a purchase that fits each individual's need. Great ability to understand the customer desire and help them reach their goal. More

Family Toyota Burleson Shout out to Manny Hernandez and Ysreal ! Best car buying experience ever. They answered all our questions. Spent time listening to what we wanted. Shout out to Manny Hernandez and Ysreal ! Best car buying experience ever. They answered all our questions. Spent time listening to what we wanted. Thank you for all your help. More

Cody Nelson, my salesman Cody Nelson was most helpful to my wife and I. He answered all my questions, and explained all the details about my new Toyota. I will definitely g Cody Nelson was most helpful to my wife and I. He answered all my questions, and explained all the details about my new Toyota. I will definitely go there for all my maintenance. If I ever need another new car it will be purchased at Family Toyota of Burleson, Tx. More

Best dealership to buy car We just purchased our 2nd vehicle from FTOB. We highly recommend them if you’re shopping for a car. Just like their name “Family’” this is how we have We just purchased our 2nd vehicle from FTOB. We highly recommend them if you’re shopping for a car. Just like their name “Family’” this is how we have been treated since 2015. Their customer service is Top Notch n for this reason we will drive the 1 hr & 15 mins for our vehicle maintenance etc...despite living close to two other Toyota dealerships. Sierra Mickens was our Sales advisor and our Finance advisor was Raad (sorry don’t know last name). Our experiences with these two individuals were superb! If you want to feel as valued customers then go to FTOB. More

Great people I went looking for a car but have some challenging credit issues and after talking to a few dealerships I ended up back at Family Toyota. I had purcha I went looking for a car but have some challenging credit issues and after talking to a few dealerships I ended up back at Family Toyota. I had purchased a car previously with them. Bruce was a great guy and a big help. Tony in finance was a pleasure to deal with. Could not be more satisfied with my purchase experience. I highly recommend checking these guys out. More

Great customer care Being a Toyota fan have been using Toyota Irvin all the years and thought of giving a try at Family Toyota Burleson as it’s in my neighborhood!! Was Being a Toyota fan have been using Toyota Irvin all the years and thought of giving a try at Family Toyota Burleson as it’s in my neighborhood!! Was pleasantly surprised the way Sierra Mickens treated us like one of her own...not like just another buyer!!! Didn’t know her at all prior to coming there two weeks back!! Family Toyota is fortunate to have a great ambassador like her!!!!!!!! Thank you Sierra Vogel Samaranayake More

Awesome Jermaine and Cristian made me feel really comfortable. I was able to talk to them without feeling uncomfortable. At Family Toyota Burleson they really Jermaine and Cristian made me feel really comfortable. I was able to talk to them without feeling uncomfortable. At Family Toyota Burleson they really do make you feel like family. They have my business when my husband is ready for a new truck. More