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Family Toyota of Burleson

Burleson, TX

4.9
6,381 Reviews

801 S Burleson Blvd

Burleson, TX

76028

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6,381 Reviews of Family Toyota of Burleson

April 12, 2019

Best service around! I was struggling to find a car that would eat my negative equity and give me max value for my trade. I had inquired about a car and went to go test dr More

by 300 S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Boles, Mike Wassell, Cristian Berumen, Turman Oldham
Apr 12, 2019 -

Family Toyota of Burleson responded

YOur review made me smile. We love hearing that our employees, such as Turman, Michael, Cristian, and Mike, are going above and beyond for our customers and delivering reliable service. Until we see you, and your 300 S, next we will be sure to keep up out timely and courteousness.

April 12, 2019

Great experience and very helpful Alejandra & Janet were really helpful throughout the whole process of buying the car. We were able to work within our budget and found the car that we More

by Jellyman23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandra & Janet
Apr 12, 2019 -

Family Toyota of Burleson responded

Thank you for taking the time to write a review and mentioning Alejandra and Janet. I'm very glad to hear Alejandra and Janet were able to get you into a great car and within your budget, we hope you continue to love your brand new ride! We appreciate your glowing recommendation and looking forward to taking care of any of your auto needs in the future.

April 11, 2019

Purchas Bought a $30000 used SUV and only got one key; wanted $200 for another key. Auto was delivered with just enough gas to make it to a station; was on em More

by Terry10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Jones
Apr 12, 2019 -

Family Toyota of Burleson responded

Thank you for sharing your feedback with us. Your comments help us learn how we can improve. Please let us know if we can help with anything else.

April 11, 2019

good deal and good service excellent team and good service, good price and sale service good, i got my car delivery at my home, i really like my car so far More

by khanh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janett Navarro
Apr 12, 2019 -

Family Toyota of Burleson responded

Thank you for the positive review! We're glad that you enjoyed working with our team. We look forward to serving you again if you need anything else.

April 09, 2019

Outstanding! This is Susan- but I am using my daughter’s account. Trey Meador found me a wonderful used car. He knew what I was able to spend and he went above and More

by afitch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey Meador
Apr 09, 2019 -

Family Toyota of Burleson responded

Thank you for sharing your five-star experience with us, Susan! We're happy to hear Trey was able to meet your expectations and we're happy to help any time in the future. Have a great day!

April 08, 2019

David Holley Gates Such a great experience! Sales team is awesome! Would recommend fully!!! Dave was super friendly and helpful! We laughed and walked away feeling like More

by Cheei
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Holley Gates
Apr 09, 2019 -

Family Toyota of Burleson responded

That's the kind of experience we like to see! Thank you for the fantastic review! Happy driving in your new ride!

Apr 09, 2019 -

Cheei responded

We have since realized that past the initial steps with salesperson this experience has not been positive - paperwork was not done properly my husband spoke with general manager of the dealership who was supposed to take care of the problem first thing this morning - at 3pm no one had contacted our credit union as GM stated he would. Super Frustrated!!!! If the GM is not concerned about keeping his word how are we to feel confident that this matter will be handled?

April 07, 2019

Awesome 2nd vehicle purchased best place to purchase from I now have two of their trucks. Manny always does his best and gives you the best service ever, that More

by frank2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Franklin, Emanuel "Manny" Jimenez
Apr 07, 2019 -

Family Toyota of Burleson responded

Thank you for reviewing us! We appreciate your loyalty and wish you the very best in your new vehicle!

April 06, 2019

Manny Jimenez, friendly and professional My wife and I came to the Dealership to have tires and a battery put on our Tundra, I surprised my wife by telling her I was going to see Manny about More

by Dtyk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emanuel "Manny" Jimenez
Apr 07, 2019 -

Family Toyota of Burleson responded

Wow, What an excellent surprise for your wife. That is very thoughtful. We are glad to hear that Manny continues to deliver exceptional customer service to our guests. Thank you for sharing your experience. We look forward to assisting you with any automotive needs in the future.

April 04, 2019

Out oft owners without an appointment get great service. While traveling from Chicago to Waco,TX we discovered a heat shield became loose and we contacted Family Toyota and spoke with Zac Jordan who sugges More

by Maureen from Chicago
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Zach Jordan
Apr 04, 2019 -

Family Toyota of Burleson responded

Hello Maureen, We are glad to learn that we were able to keep your issue from impeding your travel schedule. Thank you for taking the time to share your experience and have a wonderful day.

March 30, 2019

5 stars for a reason 3 purchases and 3 years later of vehicle service and I am still impressed! Keep up the awesome work and I might just have to upgrade atleast one 2017 More

by dude
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Herndon, Faheem Darville, Jarvis Epps, Chris Babb, Mucio Cortez, Tristain Rivas, Ismael Arredondo
Mar 31, 2019 -

Family Toyota of Burleson responded

We appreciate the awesome 5-star rating and review. Thank you for being a long time, loyal customer and we look forward to seeing you come back for that upgrade when you're ready. We'll be here for you!

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