Family Toyota of Burleson

Exceptional Service Mike Wassel, Chris and Dustin were so helpful with my car purchase. They made it easy and treated me like family! I will buy a car from Familt Toyota Mike Wassel, Chris and Dustin were so helpful with my car purchase. They made it easy and treated me like family! I will buy a car from Familt Toyota. They treated like part of the family More

smooth transaction Good experience - and left me feeling that I can trust this business with any present and future issues. Personable and knowledgable toward the custo Good experience - and left me feeling that I can trust this business with any present and future issues. Personable and knowledgable toward the customer and about the vehicle being sold. There seemed to be alot of waiting time involved and took longer than I had assumed it would take to go through the steps to purchase. I have received numerous follow-up phone calls from my sales associate since the puchase. More

Great experience Bruce worked hard for our business! He provided great customer service and switched us from loyal Ford to now a loyal family Toyota vehicle owners. Wh Bruce worked hard for our business! He provided great customer service and switched us from loyal Ford to now a loyal family Toyota vehicle owners. Where Ford missed the mark, Bruce Lee swung and hit a home run for us. This is our second new vehicle from family Toyota Burleson and we couldn't be happier. What a great experience! Thanks for your caring and attention Bruce! More

No pressure salesman that treated me with respect So, I've been looking at trucks for nearly two months. I've had two trucks sold right underneath me. I came in with an appointment to see this truck w So, I've been looking at trucks for nearly two months. I've had two trucks sold right underneath me. I came in with an appointment to see this truck with Jamonn! Jamonn was awesome and I didn't feel pressured at any time to buy the vehicle. He respected my time, which I am very grateful and appreciative. As you can see on my other review, I've been treated very poorly before coming into Family Toyota of Burleson. The pre-owned trucks go through a large 125 point inspection and they really make sure you are happy. They also come with a 60 day 2,000 mile warranty because they want you to be happy with your investment. Well I put a hold on my truck and did all of the necessary paperwork via email and was able to pick up the truck yesterday 10/27 from Jamonn. Jamonn was then respectful to both my Mom and Dad who came with me. He was a great nice guy and recommend you go see Jamonn. He answered all my questions and said to let him know if I have any more. See that is how you get customers. I was treated like I mattered. Call 817-447-4400 and ask for Jamonn. He was very helpful and I already have my next appointment next week because I caught something and they said they will take care of it. I will update more on that next week. I am very happy and excited for my new-to-me truck. Remember, Jamonn is awesome and he didn't waste my time, I am sure he wont waste your time either. Thank you Jamonn and Family Toyota. More

Very professional and good customer service I was treated well with respect and they returned my calls and texts right away. They really helped me out with trading my old car for my new one. The I was treated well with respect and they returned my calls and texts right away. They really helped me out with trading my old car for my new one. They were willing to let me look as many cars as I wanted to and helped me pick out the right fit. More

Our new family!!!! There are not enough words in the world to describe how well we were treated by everyone at Family Toyota of Burleson. This was by far the most fair a There are not enough words in the world to describe how well we were treated by everyone at Family Toyota of Burleson. This was by far the most fair and painless car buying experience I've ever encountered. Jonathan was great! He was at our side from the moment we arrived on the lot until I happily drove away I'm my new car. He gave us his personal phone number and kept us updated even on his days off!!! Management was great and very welcoming, Finance was very helpful through the whole process as well. I want to say thanks to this amazing place and let them know that they have gained new customers and FAMILY for life! More

Great Customer Service I purchased my toyota from a different dealer but transfered to Family Toyota for the maintenance and servicing. They have a wonderful waiting area wi I purchased my toyota from a different dealer but transfered to Family Toyota for the maintenance and servicing. They have a wonderful waiting area with different areas in case you need to work or want to just relax and watch tv. They have complimentary snacks and a wide selection of beverages. They try to make your wait as pleasant as possible. Since my knowledge of vehicles is limited, I appreciate the instructions they give me each time I come in. Ava provides outstanding support. More

Excellent process Andrew was extremely nice and professional, highly recommend him! Ronnie was great as well! Overall very pleased with the knowledgeable and friendly g Andrew was extremely nice and professional, highly recommend him! Ronnie was great as well! Overall very pleased with the knowledgeable and friendly group that helped me! More

Great experience! My husband and I just bought a new 4 Runner this weekend, and we could not have asked for a better car buying experience! We did not get the typical " My husband and I just bought a new 4 Runner this weekend, and we could not have asked for a better car buying experience! We did not get the typical "dealer run-around" from them, in fact they went out of their way to make sure we had an excellent experience. We never felt pressured to use Toyota financing, we were shown the exact vehicles within our budget, and the paperwork took half as long as usual. Our salesman Jonathan, and Chris from the finance department were both phenomenal. I highly recommend purchasing from Family Toyota of Burleson. More

Service Department I am thankful for the excellence service and professional attitude in the Service Department especially Aron Williams. Aron’s friendly customer servic I am thankful for the excellence service and professional attitude in the Service Department especially Aron Williams. Aron’s friendly customer service is greatly appreciated. I highly recommend Family Toyota of Burleson. More