Family Toyota of Burleson

I wasn't there to buy a vehicle! I came into the Toyota dealership around 10am with my mother who was in search of a new vehicle. After many hours (because my mother likes to take her I came into the Toyota dealership around 10am with my mother who was in search of a new vehicle. After many hours (because my mother likes to take her time) I too became curious of for my family. Our sales representative Bart G. was very patient with us and reassuring. The finance training manager Mike Mosesley also provide impeccable service and explanations. Long story short by 6pm my stepdad , two daughters ,and husband were at Toyota and we left with three brand new vehicles instead of one! Big thanks to Kevin Polite for sticking around and wrapping up the paperwork ! S/N the coffee bar , theater room were also amazing - but the fact that we ate what the employees ate for lunch was really nice they did not have to feed us yet they did. More

Quick, easy, straight to the point! I went into Family Toyota to get routine maintenance completed on my currently leased Corolla. The next day I drove off in a 2017 Toyota Camry. Th I went into Family Toyota to get routine maintenance completed on my currently leased Corolla. The next day I drove off in a 2017 Toyota Camry. The process was very simple and Mitch did all of the negotiating for us. He already knew what we wanted in a car and what we expected from the dealership which made the process less stressful (since we brought a truck from him a few months back). Mitch was willing to go above and beyond to surpass all expectations! We will definitely be back in the near future and recommend all of our friends and family let Mitch exceed their expectations as well. More

Second purchase from Family Toyota I had a Tundra I wanted to sell or trade. I called after looking online at their inventory. It was really easy and fair. I had almost decided by the t I had a Tundra I wanted to sell or trade. I called after looking online at their inventory. It was really easy and fair. I had almost decided by the time I got off the phone. I went to look at the vehicle to finish the deal. Excellent service by all involved. More

2 cars, 1 deal My wife and I came to Family Toyota of Burleson after hearing from several friends who raved about the place. I did a little recon mission with Russel My wife and I came to Family Toyota of Burleson after hearing from several friends who raved about the place. I did a little recon mission with Russell the day prior to see if we were even in the ballpark as far as payments were concerned. Russell knew he wasn't going to make a sale that day, but treated me no different than the next day when 2 car deals were on the table. Russell worked hard to find ways to manipulate the deal so that both my wife and I could slide into 2 new cars without going crazy over budget. The professionalism and patience needed to make these deals happen spoke volumes about the commitment and dedication to their customers. I found myself telling Russell over and over that I appreciated his time with this deal. Simply a great dealership to do business with. Thanks Russell and team. More

AMAZING CUTOMER SERVICE I bought a 2014 Honda Accord Sport from Family Toyota of Burleson on the 27th of December. The next day the battery died and the balance of the front I bought a 2014 Honda Accord Sport from Family Toyota of Burleson on the 27th of December. The next day the battery died and the balance of the front tires went out. I bought a battery to fix the issue. The next day the alternator went out. I called and spoke to Faheem, he eased my frustrations about the Accord and introduced me to Max. Max bent over backward to listen to my concerns and help find multiple solutions to resolve the issue. Toyota of Burleson layer out several options. 1. Fix the root cause of the vehicle at their cost. 2. Full refund 3. Find another cr hole between the two dealerships they own and pay the difference. I ended up switching out cars after test driving 3 vehicles. Max, Faheem, and, JB were such a pleasure to work with. They made the buying process delightful both the first and second times around. I have looked over 1.2 years for a great deal and great service. I should have started here and would have saved a lot of time and frustration. I'm very very critical of the sales process and Family Toyota and the fellows knocked it out of the park! More

An amazing experence The morning of my appointment, I woke up sick. Having no other time, I went anyway. Bart was amazing. He went many extra miles for me. Once I got The morning of my appointment, I woke up sick. Having no other time, I went anyway. Bart was amazing. He went many extra miles for me. Once I got to finance Joe made it as quickly and easy as possible for me. Best buying experience I have ever had. More

Went in with no intention of buying but Went in looking for a cash car for a back up, ended up trading in my jeep for a new Highlander. Joseph has an amazingingly positive attitude and is a Went in looking for a cash car for a back up, ended up trading in my jeep for a new Highlander. Joseph has an amazingingly positive attitude and is a very hard worker. He made the whole process painless. Will for sure buy again from him. More

Above and beyond! It is stated right in the name...Family. Being a single mother and a teacher is hard on any household but especially ours. Buying a new car was just It is stated right in the name...Family. Being a single mother and a teacher is hard on any household but especially ours. Buying a new car was just a dream but it was made into a reality by the people at Family Toyota. Never once was I hassled by a sales associate or told this wasn't possible. This is my FIRST new car ever and I did it with the help of Mike and others at Family Toyota. I would highly recommend this dealership to anyone! More

very friendly, knowldedgable and patient the unit I was wanting was available, sometimes dealerships tell you "We'll have to find one and get back with you" all of the staff were very friendl the unit I was wanting was available, sometimes dealerships tell you "We'll have to find one and get back with you" all of the staff were very friendly, and I felt like I could ask anything and they were there to serve me. I will highly recommend this dealership. More

Great customer service!!! I am in the process of purchasing my 3rd vehicle from Lynn at Family Toyota. Each experience has been easy and fun. I will recommend this dealership a I am in the process of purchasing my 3rd vehicle from Lynn at Family Toyota. Each experience has been easy and fun. I will recommend this dealership and Lynn to all of my friends and family! More