
Family Toyota of Burleson
Burleson, TX
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6,385 Reviews of Family Toyota of Burleson
New car I bought a new car in November. Nice friendly people. Didn't feel pushed or rushed. And when asked to give me time to look they left me alone I bought a new car in November. Nice friendly people. Didn't feel pushed or rushed. And when asked to give me time to look they left me alone More
Good experiences It is always a great experience every time I take my car in for service. I've dealt with three service reps since I have been having my 2015 Camry se It is always a great experience every time I take my car in for service. I've dealt with three service reps since I have been having my 2015 Camry serviced here. All three were excellent. The waiting area is very upscale and inviting. Since I work during the week, I take my car in on Saturday mornings, which you would think would mean long waits and crowded waiting area. Not here. They get you in and out before you know it. Nothing but good things to say. I bought my car before they opened, but I will definitely look there first before I buy another one. More
Excellent Service!!! Chris always provides excellent customer service, he goes above and beyond to make our experience great! We love coming here, and we will definentley Chris always provides excellent customer service, he goes above and beyond to make our experience great! We love coming here, and we will definentley be customers for life. Thank you Chris and Thank you Family Toyota of Burleson! More
Greatness Awesome people. Great buying experience. Friendly atmosphere. Family oriented. Dealership is extremely clean and family based. Have plenty of ent Awesome people. Great buying experience. Friendly atmosphere. Family oriented. Dealership is extremely clean and family based. Have plenty of entertainment while waiting. Easiest car buying experience ever More
Wonderful Very friendly, quick process, very knowledgeable, helped me narrow down what I was looking for and made it possible for me get it, put things in a ver Very friendly, quick process, very knowledgeable, helped me narrow down what I was looking for and made it possible for me get it, put things in a very straightforward way More
Excellent customer experience Sierra was very professional and helpful with our purchase. We are glad we chose Family Toyota of Burleson. I would recommend a friend or a family to Sierra was very professional and helpful with our purchase. We are glad we chose Family Toyota of Burleson. I would recommend a friend or a family to visit this dealership and Family Toyota of Burleson will take care of the rest. Thank you. We love our new Camry More
Excellent Customer Service Each time I have gone to have more car serviced the service Department has been exceptional in addressing my concerns. They have always gone the extra Each time I have gone to have more car serviced the service Department has been exceptional in addressing my concerns. They have always gone the extra mile to ensure I am satisfied with my experience and work really hard to meet my needs. Though this dealership is out of the way for me I drive the extra miles because I know I will receive quality service. Ava is my personal service advisor and she does an outstanding job. When she is unavailable her team members make themselves available to assist. My salesman, Manny, always has a kind word and is willing to assist whenever needed, even if it is not his department. Definitely buying another car from this dealer! More
Simple oil change, tire rotation, FE alignment First visit, used 2014 toyotaAvalonHybridLimited, 17k miles: Front-end alignment, oil/filter change, tire rotation. FE alignment corrected minor car First visit, used 2014 toyotaAvalonHybridLimited, 17k miles: Front-end alignment, oil/filter change, tire rotation. FE alignment corrected minor car wandering. Tech accidentally over-torqued wheels to 90 instead of 76lb/ft. When asked about the error, Ava Winchester (service adviser), Chris Bruder (service manager), AND tech (Dana ???) personally apologized to me for the error, and immediately made the correction. I'm 62, 46 years of auto driving/maintenance. Even the best techs make mistakes, the absolute BEST techs admit their occasional error and correct it. I'm very impressed. More
Awesome service Ava at Family Toyota in Burleson is awesome she really cares for her customers and fellow co workers. She tells you what needs to be done Ava at Family Toyota in Burleson is awesome she really cares for her customers and fellow co workers. She tells you what needs to be done More
Ava in the Service Department is AWESOME! I have been having Ava as my Service Advisor at the Family Toyota of Burleson for the last 2 years and she has been AMAZING! I schedule all my appoin I have been having Ava as my Service Advisor at the Family Toyota of Burleson for the last 2 years and she has been AMAZING! I schedule all my appointments with her. She knows my vehicles, and my family. It is a "family" experience and I wouldn't take my Toyotas anywhere else! More