Family Toyota of Burleson

Great experience with dealership! We were looking for a new RAV4. We are full-time rvers and reside in Whitney for part of the year. We had researched several Toyota dealers and ended We were looking for a new RAV4. We are full-time rvers and reside in Whitney for part of the year. We had researched several Toyota dealers and ended up choosing Burleson Familt Toyota. From day one we worked with Skeeter Pooch who turned out to be an excellent fit with us. He listened, didn't pressure us and let us make our own decision. He was pleasant, helpful and went over and beyond what we expected of. a Salesperson. It was a pleasure to work with Skeeter Poich. Nick Lipinski was also a very competent and friendly business agent. We thank both of them for making our purchase s success. More

This is the place to buy your next car This dealership was a very comfortable experience. Everyone there makes you feel welcome. We were interested in the Rav4 and the Camery and our salesm This dealership was a very comfortable experience. Everyone there makes you feel welcome. We were interested in the Rav4 and the Camery and our salesman Josh Tackett helped us through the process. He was very thorough explaining all the aspects of both vehicles. We decided on the Rav4 and he continued to help us find a great payment option for us. I would definitely recommend the dealership and return to buy another car. We also had a great experience with Omar El Jazouli in Finance. He was very friendly and made sure we understood everything. More

Great experience and all were helpful. Everyone was so helpful and Josh dedicated himself to my service through out the sales experience. I did not expect the delightful experience and the Everyone was so helpful and Josh dedicated himself to my service through out the sales experience. I did not expect the delightful experience and the dealership is very comfortable. More

Great service! I draged myself into the dealership to look at a Rav4 and see if I could afford it because my friends and family have had great use of their Toyotas. I draged myself into the dealership to look at a Rav4 and see if I could afford it because my friends and family have had great use of their Toyotas. Sierra greeted me at the door and lifted my spirits. She showed me a vehicle and could tel right away I was not enthusiastic about the all black interior. She whisked it away and brought one with light grey and darker grey cloth seats that held a lot more light. we drove it and she talked about possible end of month specials. She never put pressure on, just useful information about safety ratings and fuel economy. When I said I wanted to go get my husband, she said, "Let's take it to him." and because I was tired she drove. Berry was impressed, so she let him drive back to the dealership. The facility is spacious and gracious. Didn't need the kids movie room but thought it a great idea. the break room offered ice cream treats or sodas. we needed something because we had used up lunchtime looking at the car. We admired the stonework and fireplace and pot plants. Once we purchased the car, her partner Faheem brought it into an air-conditioned bay and our HHR next to it so we could transfer personal stuff easily in the cool He gave us thorough lessons on using our phones in the car, but seeing our dazed expressions programmed his number into our phones so we could call for help if/when we forgot how to get started. He programmed some of our favorite stations into the amazing radio. Of course we didn't know 18 stations to put in it. The touch screen is pretty user friendly. We love the car so far. Getting used to the slightly different gearshift. The backup camera screen is sometimes hard to see if a lot of light is coming in the windows, but that is true withe any of them. Just getting used to it. In bringing in the title to our HHR, we met dealer "Relationship Care Manager" Derrick Mikens, Siserra's father who managed a dealership in VA and moved to TX to open this one. Great experience! More

excellent All in all it is a great dealership with great employees...and I love my truck. Cody was a pleasure to work with and was understanding when I changed All in all it is a great dealership with great employees...and I love my truck. Cody was a pleasure to work with and was understanding when I changed my mind.. More

awesome I went to other dealerships in my area and this one was by far the most professional and honest. Josh got me in to a new corolla and I couldn't be hap I went to other dealerships in my area and this one was by far the most professional and honest. Josh got me in to a new corolla and I couldn't be happier with the customer service and I love the car. More

Wonderful experience!!! My friend referred me to Josh Tackett at family Toyota of Burleson. He was very knowledgeable and got me the payment I wanted. He also got me taken ca My friend referred me to Josh Tackett at family Toyota of Burleson. He was very knowledgeable and got me the payment I wanted. He also got me taken care of without a hassle. I even sent him a text when I changed my mind on which model I wanted. Great person to work with!!! Michael helped me at first while Josh was delivering a vehicle. More

Hands down, the best car buying experience EVER! We just stopped by to "look" at a car. We test drove it, fell in LOVE then the next thing we knew we were driving home in it! Emanuel Jimenez took s We just stopped by to "look" at a car. We test drove it, fell in LOVE then the next thing we knew we were driving home in it! Emanuel Jimenez took such good care of us...very friendly and professional. We left with a great feeling and never looked back!!! Thanks to Derrick Mickens who was awesome as well ...Great customer service :) **customers for life** More

Our new "Family" This was a excellent car buying experience! I alerted Tyler Andrews on my first visit that I was narrowing down car choices for my wife and needed t This was a excellent car buying experience! I alerted Tyler Andrews on my first visit that I was narrowing down car choices for my wife and needed to check out the Highlander as part of my research process. He was quick to provide info and helped me focus in on the LE Plus as the right model with options that would fit our needs and work with our budget. No high pressure tactics, just helpful communication. I called him back 3 days later and made an offer over the phone and he did everything he could to work with my tough budget demands and we didn't waste any time playing the typical car buying games that most dealerships play, just open honest straight to the point discussions. The negotiations just took a couple of quick calls back and forth to nail down all the details. Everything was ready for us when we arrived at the dealership and the process went smoothly. Everyone we dealt with were friendly and helpful. This was definitely a great car buying experience for us! More

I've found the right place! Each time we have come, we have been treated exceptionally well! We would recommend Family Toyota of Burleson to anyone seeking a car or truck. We w Each time we have come, we have been treated exceptionally well! We would recommend Family Toyota of Burleson to anyone seeking a car or truck. We were so thrilled to see Toyota finally come to Burleson! Of all the cars and trucks we have owned in the past, we have always been the most pleased with Toyota. Sierra Mickens is our favorite salesperson to deal with! She is very courteous and willing to meet whatever needs are expressed. More