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Family Toyota of Burleson

Burleson, TX

4.9
6,379 Reviews

801 S Burleson Blvd

Burleson, TX

76028

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6,379 Reviews of Family Toyota of Burleson

June 28, 2023

Courteous service staff, like having the shuttle so I do not have to sit for service to be Provided More

by Samoler
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Claris Morin, Nastassia Justice
Jun 28, 2023 -

Family Toyota of Burleson responded

Thank you for your kind feedback. We are happy to learn that you received courteous service at Family Toyota of Burleson and it would be our pleasure to assist you with anything else.

June 27, 2023

The service advisors are very courteous, knowledgeable, and willing to assist you with your vehicle needs. More

by Bosco2320
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nastassia Justice
Jun 28, 2023 -

Family Toyota of Burleson responded

We are excited to read that our Service Team was knowledgeable and courteous ensuring you had a great experience. Thank you for your positive review and for trusting us with your vehicle. We are here if you need any further assistance here at Family Toyota of Burleson.

June 25, 2023

Great service. . renewed our confidence and trust in this dealership by them fixing our car that apparently not serviced correctly the first time… We were forced to More

by mmjk60
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Lindsey Sutton, Justin Ernst, Nastassia Justice
Jun 26, 2023 -

Family Toyota of Burleson responded

Hello, thank you for sharing your feedback and for leaving us a positive review. We appreciate you for trusting our accommodating Service Team at Family Toyota of Burleson with your vehicle. Please don't hesitate to reach out to us whenever needed.

June 25, 2023

Did an Excellent job. Had Fast service. Very friendly staff. They were very busy but got to my vehicle quickly More

by Crissie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Ernst
Jun 26, 2023 -

Family Toyota of Burleson responded

Hello Crissie, we are excited to read that our Service Team was quick and friendly ensuring you had a great experience. Thank you for your excellent review and for trusting us with your vehicle. We are here if you need any further assistance here at Family Toyota of Burleson.

June 24, 2023

Excellent dealership, service is very good, advisers keep you informed about multi point inspection, how car is wearing tires, brakes etc More

by Kdh
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mandi
Jun 25, 2023 -

Family Toyota of Burleson responded

Hello, thank you for your kind review. We are pleased to learn that you received excellent service at Family Toyota of Burleson, please feel free to let us know if we can help with anything else!

June 19, 2023

This will be my second car from Family Toyota. I could not be happier. All staff members where friendly, professonal, and courteous above and beyond. Sierra Mickens did a oustanding job, very hel More

by kenny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Did not get their The ladires at the front dest where vere kind adn professonal , greeted each person with a smile, Sierra Mickens, Raad Batayneh
Jun 19, 2023 -

Family Toyota of Burleson responded

Hi Kenny, we're so glad that our Sales Department was able to go above and beyond your expectations. We are also grateful to learn that our Sales Team was friendly, courteous, and professional during your visit. Thank you for the five-star review and please let us know if there is anything else we can do for you here at Family Toyota of Burleson. We are more than happy to help!

June 18, 2023

Everyone is so friendly and helpful best dealership this is my 3rd vehicle from there More

by cathysteele1977
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alonzo
Jun 18, 2023 -

Family Toyota of Burleson responded

Congrats on your 3rd vehicle from us. It's great to know that our Sales Team provided you with a friendly and helpful experience as that is what we strive for here at Family Toyota of Burleson. We appreciate your kind review and hope to see you in the future.

June 17, 2023

This was our 4th vehicle from Family Toyota and we would not go anywhere else. Jared and Ashleigh were an awesome sales team. We were always assured we could reach one of them. My Highlander Limited Hybrid More

by Loretta Booth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashleigh Pennington -Sales, Dustin Herndon, Jared Johnson
Jun 18, 2023 -

Family Toyota of Burleson responded

We are honored you took the time to leave us a five-star review, Loretta. We appreciate your repeated business at Family Toyota of Burleson and are pleased to know that you always receive awesome customer service from our Sales Team. Come by and see us anytime.

June 17, 2023

No problems with service department my service representative was excellent. Looked after my case very well. Went above and beyond expectations. More

by cmaint
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex 1857, Lindsey Sutton, Justin Ernst, Nastassia Justice
Jun 18, 2023 -

Family Toyota of Burleson responded

Thanks for the five-star review. We're happy to learn our Service Department went above and beyond your expectations. If you have any more automotive needs please stop by Family Toyota of Burleson.

June 17, 2023

Very transparent pricing and honesty - sometimes hard to find these days! Very attentive staff and well organized. More

by ctkeezer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Woodard, Blake Byrd, Jason Jutz, Ben Nourai, Seth Boutin
Jun 18, 2023 -

Family Toyota of Burleson responded

Hello! We take pride in offering nothing but the best to our valued customers here at Family Toyota of Burleson. It is elating to know that you found our team to be transparent and attentive during your visit. We would love to see you again in the future.

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