Family Trucks and Vans

Engine light mean nothing, they told us all there trucks where inspected and serviced, this is not the truth, And this dealer got some good reviews from CARFax, my friend this is xx over 79 customers who b where inspected and serviced, this is not the truth, And this dealer got some good reviews from CARFax, my friend this is xx over 79 customers who bought a vehicle, engine lights on , I know I printed 17 of them, to show the judge, definitely a pattern, Don’t trust The general manager Josh, and Raffie Perez who made promises, and than not deliver More

This is my favorite dealership by far. I have purchased multiple cars from here they always have the best service and high quality vehicles! I have purchased multiple cars from here they always have the best service and high quality vehicles! More

Buy a truck, they come with the engine light on and Family won’t fix it, and the warranty worthless, and cost 25,000 bucks , I called the company, said my truck because it was manufactured in a other c Family won’t fix it, and the warranty worthless, and cost 25,000 bucks , I called the company, said my truck because it was manufactured in a other country, didn’t have coverage, in the end took to a Nissan dealership, for a recall, and because the engine light kept coming on, and smoking badly,,The truck hadn’t been serviced in over 64,780 miles, new engine 26,753 thousand dollars and Family mechanic, installed two catalytic converter‘s, aftermarket manifold, had to replace all there work because over big exhaust leak, I traded it in, I paid 37,000, because it was worthless, I got $2,000 thousand trade in, Don’t Buy Here, not a man of there Word, Papa Sharp is shaking his head in Heaven, the warranty company refused to honor my warranty, because in the contract, THEY DONT COVER Existing issues, and the maintenance records have to be up to date, denied my claim More

Sergio helped us narrow down our search and made the buying experience enjoyable and simple. After we made our decision and came to terms they were able to get us out the door quickly to get to an event buying experience enjoyable and simple. After we made our decision and came to terms they were able to get us out the door quickly to get to an event we had. I look forward to working with Sergio again for my business truck I will be looking for in the near future More

Mark Holland my sales rep did an excellent job selling me a 2017 Ford F150 XL pickup truck I give him and Family and Family Trucks Vans a five-star rating,my interest rate was excellent. This was an efficien a 2017 Ford F150 XL pickup truck I give him and Family and Family Trucks Vans a five-star rating,my interest rate was excellent. This was an efficient and friendly car purchase please go check them out. More

Try other places and they weren't able to get me approved but Family Trucks and Vans were able to help us get a truck and get us out of there quick! but Family Trucks and Vans were able to help us get a truck and get us out of there quick! More

Bought my truck from Louis and was very pleased with the experience. He was true to his word through the process. I would highly recommend him. I would also recommend the dealership. I live in Kentucky and experience. He was true to his word through the process. I would highly recommend him. I would also recommend the dealership. I live in Kentucky and flew to Denver to pick it up. Very good experience. More

To whom it may concern: My salesman was Luis and was very unprofessional only caring about $ for the veh/sale. He’s never would call me bk and never followed up. He’s come across like he was helping you etc, unprofessional only caring about $ for the veh/sale. He’s never would call me bk and never followed up. He’s come across like he was helping you etc, but the truth is he was not. When I received the vehicle the air conditioner system was non functional as well as engine mount s etc. Inspection report was false stating all was ok. I asked for other stuff to be checked and no response. I asked for my deposit bk and they wouldn’t give it back to me as I never signed anything. I’m from out of state & this is how they treat customers. The “Family” part on the name needs to be removed. They have been dishonest from the start and said vehicle should have never left the lot. Josh the mgr’ tells you one thing and doesn’t keep his verbal word as he stated he’s take care of it and now they’re saying if they do they don’t make any $. Basically the vehicle had issues and they failed to disclose/communicate that info to me during the initial conversation/transaction as I was under the impression being a dealer that they’d be honest, I was wrong. I also called to speak to the owner “John” and he never called me bk, go figure$. Really sad that you have people like this right now as the world is crazy enough. I shouldn’t hv to spend my time dealing with these issues as they should step-up and do what’s right. More to come, I’ll be smiling in the end! Dave More

Top shelf service hands down. PRO-PACK MOVING OF DENVER. They even let me take it to my mechanic to check it out PRO-PACK MOVING OF DENVER. They even let me take it to my mechanic to check it out More

Helpful and friendly service. Showed me exactly what I was looking for. Will definitely be going back for future vehicle purchases. Showed me exactly what I was looking for. Will definitely be going back for future vehicle purchases. More