Ferguson Buick GMC

Personable Our dealer Jed was very professional and personable. He wasn’t pushy or overbearing with the vehicles we had chosen to look at. Very nice to work wi Our dealer Jed was very professional and personable. He wasn’t pushy or overbearing with the vehicles we had chosen to look at. Very nice to work with. More

Service I have always felt Ferguson’s was a great place to do business Service is alway attentive and knowledgeable Very courteous and friendly. My cred I have always felt Ferguson’s was a great place to do business Service is alway attentive and knowledgeable Very courteous and friendly. My credit is not the best, if they could help me with the interest rate, I’d buy from there More

Communication Mike was great throughout my extended warranty claim. Keep me in the loop the entire week it took to get approval and worked with me to have a loner t Mike was great throughout my extended warranty claim. Keep me in the loop the entire week it took to get approval and worked with me to have a loner that fit my needs. More

New car shopping Justin was exceptional at helping find a car and keeping it under budget. Super friendly and very knowledgeable about the cars that are sold. His cust Justin was exceptional at helping find a car and keeping it under budget. Super friendly and very knowledgeable about the cars that are sold. His customer service never slacked. One of the easiest car buying experience i have ever had. Would highly recommend anyone to go to visit Justin for a car More

New Truck Purchase I found Ferguson through a search on the Internet looking for a new Sierra and they appeared to be the lowest price in my area. I received prompt pro I found Ferguson through a search on the Internet looking for a new Sierra and they appeared to be the lowest price in my area. I received prompt professional service. No gimmick pricing. Smooth purchase transaction would buy from them again. More

Oil Change, Tire Rotation and recalls It’s cheaper to have my oil and filter changed here than to do it myself. Customer service is fine- they usually forgot to call you when your car is d It’s cheaper to have my oil and filter changed here than to do it myself. Customer service is fine- they usually forgot to call you when your car is done but I just show up and it’s usually parked outside. More

Key fob Lost key fob. Called and found part at Ferguson. Called service took car in talked to advisor Gary. He set the service up and had it completely done Lost key fob. Called and found part at Ferguson. Called service took car in talked to advisor Gary. He set the service up and had it completely done under an hour. No appointment. Amazing More

Overall a great experience! Randy was very nice, funny and took the time to look for a vehicle that was exactly what I wanted. He is not like other salesman that are pushy and wa Randy was very nice, funny and took the time to look for a vehicle that was exactly what I wanted. He is not like other salesman that are pushy and want to make sure you buy a vehicle from them regardless of the buyer’s concerns. He was very honest and up front when answering our questions and wants what’s best for his customers. More

Oil change Richard was friendly & accommodating. I got an oil change and rotate tires which took about an hour. He also advised me of upcoming service needs fo Richard was friendly & accommodating. I got an oil change and rotate tires which took about an hour. He also advised me of upcoming service needs for my car. More

Collision Department The sales was perfect. My new car has been in the body shop a month. 3 weeks went by and nobody gave me any update on the car, I called because you ke The sales was perfect. My new car has been in the body shop a month. 3 weeks went by and nobody gave me any update on the car, I called because you keep sending me surveys to complete but they have finished the car. I was promised the car today!!!!!!! Now probably can’t finish it till MONDAY!!! again nobody called in the last two days to say it might not be ready today and we have been sitting waiting to pick it up to leave town... This is ridiculous !!!!!!!! More