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Ferguson Buick GMC - Service Center

Norman, OK

4.5
1,775 Reviews

1,775 Reviews of Ferguson Buick GMC - Service Center

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December 04, 2019

Efficient! Great service! They asked questions and answered what we needed. Enjoyed the relaxing environment we waited in. Everyone was kind and asked if we nee More

by BENKLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Houston, Kevin Lindsay, Max Murphree
December 04, 2019

Thanks again!! Richard is the best!!! Always remembers me and what goes on in my life from one visit to the next. He is the reason I come back time and time again! More

by COACHLCLAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard from service
November 29, 2019

Repair coolant leak Ferguson staff is always helpful. I was provided a loaner vehicle and updated on the status of my repair. I live closer to another Buick dealer but ch More

by TF6466
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Hronopulos
November 27, 2019

Great Experience Ronnie and the team were fast and kept in great communication. Always such a good and helpful experience. I appreciate their heart to serve and help m More

by JOSH.DKBCC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie Schulz
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2019

Excellent service, as usual. The employees are always so courteous and helpful. They get the job done at the estimated time or sooner. and go out of their way to make it a pleasa More

by LEROSHAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard is the only name I recall.
November 25, 2019

Recall updates Took the truck to them at 8:00am, they said be out by 4:00. I picked it up at 12. Good job and will bring it back again. More

by EFULMER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
November 25, 2019

Excellent Service from Preston!! Car was scratched on Passenger Front Door. Preston had his Service Manager look at the damage and approved repair. Scheduled with Body Shop to repai More

by GLONG111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Preston
November 22, 2019

Good job. Did a good n rapid oil change - but I had to bring it back because the dip stick was not completely inserted n engine light was on. More

by TOMPENTO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t recall names
November 22, 2019

Flexible on timing and quick to service me. I was able to bring my vehicle in for service at my convince. The service dept was flexible and quick to get my vehicle in and out. More

by TJBOURQUIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Preston
November 22, 2019

Service on my vehicle Very efficient and very time sensitive. When they saw it was going to take longer to fix my vehicle they got me a loaner car and had it all ready t More

by RICCIANDRETA73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Gage Burnett and Mike Genovese, Kevin Lindsay
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