Ferman BMW - Service Center

Nick is always courteous,, professional and he follows through to make sure I am completely satisfied. He calls back to make sure everything went well.. through to make sure I am completely satisfied. He calls back to make sure everything went well.. More

The service I received was above and beyond from the service advisor I dealt with over the phone to the valet service that I was provided. Thank you very much service advisor I dealt with over the phone to the valet service that I was provided. Thank you very much More

My service contact (Caesar) was excellent, but I was disappointed to see a “check coolant” message two weeks after a major maintenance visit. While I’m welcome to return, all fluids should have been ad disappointed to see a “check coolant” message two weeks after a major maintenance visit. While I’m welcome to return, all fluids should have been addressed so as to not waste my time. More

First of all it took a couple days for someone to call me and schedule. The actual service was done quickly but the car came back to me dirty both inside and out! I know this is not the norm for them. I got and schedule. The actual service was done quickly but the car came back to me dirty both inside and out! I know this is not the norm for them. I got a burnt steak so I'm just letting you know. More

Sal Always friendly goes out of his way. Add 2 nails in my rear tire South quickly repaired me place my tires minimum time spent at the service department my rear tire South quickly repaired me place my tires minimum time spent at the service department More

I had to take my car in for service a few days back. Ferman BMW always provides exceptional customer service each time I come. They are truly the best in the Tampa Bay area. Ferman BMW always provides exceptional customer service each time I come. They are truly the best in the Tampa Bay area. More

Sal went above and beyond and made things work in the service department faster than I can even believe. He communicates with you and keeps you informed. Thanks Sal your the best!!! service department faster than I can even believe. He communicates with you and keeps you informed. Thanks Sal your the best!!! More

Always, excellent service! Quick and efficient! Clean facilities and friendly people! I gave always been satisfied with this location. I would highly recommend Ferman BMW service department. facilities and friendly people! I gave always been satisfied with this location. I would highly recommend Ferman BMW service department. More

I needed to have an air bag replaced due to a recall. The technician who did the work was courteous, professional, and on time. I was totally satisfied with the quality of work and customer service. technician who did the work was courteous, professional, and on time. I was totally satisfied with the quality of work and customer service. More