Ferman BMW - Service Center

Brake Job I brought my Mini in for a front brake job - work was done well and on time. I was given a special price (cost on parts) because of a problem with an I brought my Mini in for a front brake job - work was done well and on time. I was given a special price (cost on parts) because of a problem with an earlier visit. More

Exceptional service From scheduling my appointment to getting my car back the service provided was top notch. The new online system for communicating areas that needed to From scheduling my appointment to getting my car back the service provided was top notch. The new online system for communicating areas that needed to be addressed simplified communications. Great job Darlene.! More

scheduled maintenance good service, friendly and professional. They made getting a service appointment a no hassel event. Credos to the outside greeting personnel as the good service, friendly and professional. They made getting a service appointment a no hassel event. Credos to the outside greeting personnel as they were very helpful as well. More

Above and beyond Had some issues with my cars warranty and its timeline. Paul and Cesar took great care of me and did the right thing. This dealership isnt afraid to h Had some issues with my cars warranty and its timeline. Paul and Cesar took great care of me and did the right thing. This dealership isnt afraid to help or make the customer happy. Thanks again! Kenny Russell is amazing and always checks in with me for possible new cars I may be interested in for me or my family. More

Oil change I arrived an hour early and was welcomed in. Cesar was my service advisor. Not only was he extremely professional, courteous and attentive but he ass I arrived an hour early and was welcomed in. Cesar was my service advisor. Not only was he extremely professional, courteous and attentive but he assisted with an issue I experience at another BMW service department. Great job!! More

Great experience Great experience. Cesar in Service Dept. was fantastic. First time there and certainly will be back. Thank you. Would definitely recommend. Very profe Great experience. Cesar in Service Dept. was fantastic. First time there and certainly will be back. Thank you. Would definitely recommend. Very professional and courteous..Showroom was immaculate. More

Exceeds expectations I had 2 recalls and a major AC repair. I was given a new loaner, and when I returned 2 days later, all repairs were done completely and all was well. I had 2 recalls and a major AC repair. I was given a new loaner, and when I returned 2 days later, all repairs were done completely and all was well. My service advisor is very caring and thorough. Thanks More

Outstanding service Ferman BMW Service works hard to deliver dependable service. They are on time from start to finish and communicate status frequently. The vehicle is r Ferman BMW Service works hard to deliver dependable service. They are on time from start to finish and communicate status frequently. The vehicle is returned clean. Cesar was attentive and knews how to treat a customer who loves his automobile. More

Customer Service My service advisor Cesar was amazing. He was courteous and efficient. Best service experience ever!! Thank you for goodies very nice as well. Ab My service advisor Cesar was amazing. He was courteous and efficient. Best service experience ever!! Thank you for goodies very nice as well. Above and beyond. Exceeded my expectations!!! More

Nick Hawk Our service agent, Nick Hawk, is wonderful. He's always attentive, explains everything, and makes sure he addresses all issues. He is the best servi Our service agent, Nick Hawk, is wonderful. He's always attentive, explains everything, and makes sure he addresses all issues. He is the best service agent we've ever had. More