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Ferman BMW - Service Center

Palm Harbor, FL

4.7
4,020 Reviews

4,020 Reviews of Ferman BMW - Service Center

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October 12, 2018

Just great ! Ferman Mini does great always / staff is friendly and prompt, specially my advisor MARC. Deliver the vehicle clean, fair prices always ready to serve More

by calvarado6323
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Youngsma
Oct 12, 2018 -

Ferman BMW responded

Thank you for your review!

October 11, 2018

Great service Very fast and convenient!!! Got a loaner car and picked up a clean well serviced car after work! I will be happy to return. Thank you More

by mur0220
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Whaley
Oct 11, 2018 -

Ferman BMW responded

Thank you for your review!

October 11, 2018

M5 maintenances and considering a new purchase I’ve been trusting Ferman BMW with my purchases and maintenance for the past 9 years . Steven is my salesman. He’s so honest . He knows his cars. Ext More

by RAZICKMD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steven Venden, Jimmy Whaley
Oct 12, 2018 -

Ferman BMW responded

Thank you for your review! We appreciate your business and look forward to working with you again!

October 11, 2018

Had to replace run flat tire The car was returned to me with what I think, was rim sealer all over the outer edge of the rim. I didn't notice it until I arrived at home which was More

by PATBRENDAMURPHY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlene King
Oct 12, 2018 -

Ferman BMW responded

Thank you for your review!

October 11, 2018

Always best in customer service Many times when you want to choose a dealership to count on, it is trial and error. Thanks Ferman for being a dealership that my family can count on w More

by eduapa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2018 -

Ferman BMW responded

Thank you for your review!

October 10, 2018

Complete satisfied Darlene who greeted me was very informative and efficient. I was expecting the service to take a long time, but that was not the case. My service was More

by MARSHACROCKETT44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlene King
Oct 11, 2018 -

Ferman BMW responded

Thank you Marsha for your review!

October 10, 2018

Unconsidered service writer I have an appointment at 10am on 10/6 for annual maintenance and said to be wait to be complete. Service writer said about hour to hour and half. Wait More

by LAWRENCELI222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Oct 17, 2018 -

Ferman BMW responded

We apologize for the negative experience you had with us. Please contact our manager, Bob Murray at (727) 797-2277 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

October 09, 2018

Very nice. Everyone was welcoming!!!! Everyone was professional... I loved that there were refreshments... I felt very special and I appreciate that experience!! More

by spyro_venger1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2018 -

Ferman BMW responded

Thank you for your review!

October 09, 2018

Oil change and miscellaneous items Very nice experience.....nice waiting area with great coffee.....Nicholas Hawk very friendly and informative....took time to explain.....will look for More

by etxsu76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2018 -

Ferman BMW responded

Thank you for your review!

October 09, 2018

Top notch experience as always. Thank you! Great service & attention from all parties, starting from valets up to service techs/reps & management. Always been given great service at Ferman! Tha More

by nursejulie112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stevon in service, Paul Scaglione
Oct 10, 2018 -

Ferman BMW responded

Thank you Julie for your review!

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