Ferman BMW - Service Center

Great service at the most inconvenient time Darlene went above and beyond to take care of me when I was traveling. She gave me one less thing to worry about. Thank you Darlene went above and beyond to take care of me when I was traveling. She gave me one less thing to worry about. Thank you More

Service Very happy with Jimmy and his assistance and follow up about the service provided Car works fine and they washed the car as well Thanks Very happy with Jimmy and his assistance and follow up about the service provided Car works fine and they washed the car as well Thanks More

Bought a new car had to return twice in 4 days I bought a car on this past Monday by Wednesday the TPM malfunction light was showing I brought the car in on Friday I was told it was repaired no lon I bought a car on this past Monday by Wednesday the TPM malfunction light was showing I brought the car in on Friday I was told it was repaired no longer than 5 minutes after I left the shop the light came on again so now I'm having to take the car right back for the repair. Very very disappointed More

Always taken care of quickly. Each time I visit Ferman BMW I am treated very nice. Service is completed in less time than anticipated. Employees are always very professional. Car Each time I visit Ferman BMW I am treated very nice. Service is completed in less time than anticipated. Employees are always very professional. Car is always very clean after being serviced. More

Went for diagnosis and returned a few days later for install Excellent service and prompt repair once part was delivered to dealership. David T. followed up to confirm we were being taken care of and our visit Excellent service and prompt repair once part was delivered to dealership. David T. followed up to confirm we were being taken care of and our visit was stellar. It was. More

Caesar is great I called...got in the next morning and was on my way in 90 minutes. Caesar made me feel like I was the only customer he had that day. Great job. You n I called...got in the next morning and was on my way in 90 minutes. Caesar made me feel like I was the only customer he had that day. Great job. You never want to come in for service but he makes it painless More

Awesome service! New to the mini family, service rep was great explaining everything about the car and services required. Had great follow up after the service complet New to the mini family, service rep was great explaining everything about the car and services required. Had great follow up after the service completion. More

Excellent service Caesar was very knowledgeable professional and informative, also made it very easy quick for battery change only would like to work with Caesar in th Caesar was very knowledgeable professional and informative, also made it very easy quick for battery change only would like to work with Caesar in the future More

Great Darlene was very helpful , friendly and professional .Mark has helped me in previous visits and he is as helpful and friendly No complaints with tha Darlene was very helpful , friendly and professional .Mark has helped me in previous visits and he is as helpful and friendly No complaints with that dealership Always eager to help More

Jamie Byrd Jamie is exceptional - he’s been so accommodating and helpful we have greatly appreciated his professionalism and willingness to provide us with excep Jamie is exceptional - he’s been so accommodating and helpful we have greatly appreciated his professionalism and willingness to provide us with exceptional service. He has made our situation more bearable for sure! More