Ferman BMW - Service Center

review happy with the service. I found nothing wrong with the dealer, building or the anyone in the premises. everyone was friendly and courteous and very cl happy with the service. I found nothing wrong with the dealer, building or the anyone in the premises. everyone was friendly and courteous and very clean. More

Superior Service Ferman Mini's Service Department is state of the art and its people, some of the friendliest you'll meet at a dealership. Highly recommend this shop!! Ferman Mini's Service Department is state of the art and its people, some of the friendliest you'll meet at a dealership. Highly recommend this shop!! More

From repair to New Car To start the story,we went on vacation and to no avail my car wouldn't start when we returned home,after towing to Ferman Mini,the service had to tell To start the story,we went on vacation and to no avail my car wouldn't start when we returned home,after towing to Ferman Mini,the service had to tell me what was wrong with car and that it wasn't feesible to spend the money to repair,not expecting that had to make some decisions, Darlene sent me to Mark Davis and he did everything he could to help find a car that could take my negative and put it into a positive.. It was all done as fast as possible and to help me find my new Mini ..Thank you More

Yearly maintenance Complimentary checkup indicated A/C service Necessary parts were in stock and repair completed in one day Oil change also completed Complimentary t Complimentary checkup indicated A/C service Necessary parts were in stock and repair completed in one day Oil change also completed Complimentary transportation between home and dealer with very courteous drivers Complimentary wash is always appreciated More

Water pump replacement Great service and speed. Jimmy is always amazing. Loaner was great also. Ferman is the easiest bmw dealership in st. Pete. Thanks again for a great Great service and speed. Jimmy is always amazing. Loaner was great also. Ferman is the easiest bmw dealership in st. Pete. Thanks again for a great experience More

Great service Excellent, consistent customer service. Prompt work at appointment time. Accommodating staff who provided me with a loaner car during service time an Excellent, consistent customer service. Prompt work at appointment time. Accommodating staff who provided me with a loaner car during service time and explained repairs in detail. More

Perfect experience Everyone at the dealer was great service was great. Kept me very informed of all the issues with my mini and made me aware of everything that was fixe Everyone at the dealer was great service was great. Kept me very informed of all the issues with my mini and made me aware of everything that was fixed. Was promised a two day turn around was completed in one day less than 24hrs. Service was great!!! 10 stars!!! More

5 Star Sales and Service Jack Dennis and Finance made my buying experience excellent!! The Service Dept. Quickly and Fully resolved my follow-up visit. 5 star experience from Jack Dennis and Finance made my buying experience excellent!! The Service Dept. Quickly and Fully resolved my follow-up visit. 5 star experience from beginning to end. More

Yrly chk up Left the car and was completed 4 hrs later . Jimmy as always took great care of us. Hire more professionals like him. Have bought 6 cars from Steve Left the car and was completed 4 hrs later . Jimmy as always took great care of us. Hire more professionals like him. Have bought 6 cars from Steve over the last several years . We are a two BMW family. Philip Boone who you all fired was the best rep/sales ever. Steve took over and is cery very good as well. Still am annoyed at ghe way Boone was treated. Bought three from him. Hire more like Steve and Jimmy. More

First visit and I was impressed! Great customer service from the greeter and Jimmy Whaley. Very efficient process and a comfortable lounge, Work was completed when promised. Jimmy wa Great customer service from the greeter and Jimmy Whaley. Very efficient process and a comfortable lounge, Work was completed when promised. Jimmy was outstanding and followed up to make sure everything was fine. More