3,942 Reviews of Ferman BMW - Service Center
Great customer service! You're always welcomed here when you drive up. Great service department! They are always open to any questions that you have about the services that y You're always welcomed here when you drive up. Great service department! They are always open to any questions that you have about the services that you might need to maintain your car. They go above and beyond what is expected. More
Dreadful service diagnosticians We had to return over and over for the same warning light. Each visit was another huge bill but the warning light came again. We would not bring ou We had to return over and over for the same warning light. Each visit was another huge bill but the warning light came again. We would not bring our BMW to Ferman again and would not recommend the dealer. More
Excellent Service and Attention Staff was courteous and attentive to addressing my service needs when I needed immediate help. Worked with my schedule to provide a loaner and even o Staff was courteous and attentive to addressing my service needs when I needed immediate help. Worked with my schedule to provide a loaner and even offered to valet my car to me when complete. More
Best dealership for service and sales When I first moved to Fla over 45 years ago my father bought a new Plymouth Fury from Ferman. He had one of the best car buying experiences possible a When I first moved to Fla over 45 years ago my father bought a new Plymouth Fury from Ferman. He had one of the best car buying experiences possible and they always treated us well. As a result of my families experience with Ferman over the years, I bought my 2004 BMW X5 from this dealership. Their service is always impeccable and they have always treated me fairly. I hope to continue many more years of bring my X5 in for service here! More
Very thoughtful and professional. My car had a recall and another issue with the oil gauge. Ceasar took great car of my car and I was treated great .my car came out of the shop in a ti My car had a recall and another issue with the oil gauge. Ceasar took great car of my car and I was treated great .my car came out of the shop in a timely manner. They did everything great. From the way they treated me and my family to say they took car of my car. Thank you very much.. More
Great job on the window tint Excellent job, as always, the tinting looks great and James Byrd was very friendly and prompt, he even had it washed for me, I was well taken care of. Excellent job, as always, the tinting looks great and James Byrd was very friendly and prompt, he even had it washed for me, I was well taken care of. More
Excellent Experience Darlene and her team always go above and beyond to make me feel welcome and communicate all information clearly. It’s always a joy to bring my MINI Darlene and her team always go above and beyond to make me feel welcome and communicate all information clearly. It’s always a joy to bring my MINI More
Responsive and timely Check engine light came on. I live 45 miles away and your guy came picked up my car, left loaner and returned next day for switch. Right on time. P Check engine light came on. I live 45 miles away and your guy came picked up my car, left loaner and returned next day for switch. Right on time. Perfect service. Only disappointment was that the light had come on, causing car to be checked out. More
Thanks. Doug is an asset to your company. His communication skills are unsurpassed. Letting me know what the service to be done is , the cost and the expect Doug is an asset to your company. His communication skills are unsurpassed. Letting me know what the service to be done is , the cost and the expected time it will be done was all so helpful. A true asset . More
Job well done Doug was super nice and very welcoming! I was hesitant about taking my vehicle to bmw but, I felt the price that I was charged was fair and they even Doug was super nice and very welcoming! I was hesitant about taking my vehicle to bmw but, I felt the price that I was charged was fair and they even looking into recalls for me! Would defiantly recommend! More