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Ferman BMW - Service Center

Palm Harbor, FL

4.7
3,942 Reviews

3,942 Reviews of Ferman BMW - Service Center

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August 25, 2018

Great customer service! You're always welcomed here when you drive up. Great service department! They are always open to any questions that you have about the services that y More

by Mini Rita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlene King
Aug 27, 2018 -

Ferman BMW responded

Thank you for your review!

August 25, 2018

Dreadful service diagnosticians We had to return over and over for the same warning light. Each visit was another huge bill but the warning light came again. We would not bring ou More

by rdmdmail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cesar Tereso
2.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2018

Excellent Service and Attention Staff was courteous and attentive to addressing my service needs when I needed immediate help. Worked with my schedule to provide a loaner and even o More

by ufgatorman1218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Defreitas, Douglas Wilder
Aug 24, 2018 -

Ferman BMW responded

Thank you for your review!

August 24, 2018

Best dealership for service and sales When I first moved to Fla over 45 years ago my father bought a new Plymouth Fury from Ferman. He had one of the best car buying experiences possible a More

by KEN.ORORKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Wilder
Aug 24, 2018 -

Ferman BMW responded

Thank you Ken for the review!

August 24, 2018

Very thoughtful and professional. My car had a recall and another issue with the oil gauge. Ceasar took great car of my car and I was treated great .my car came out of the shop in a ti More

by RESTERAS1970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2018 -

Ferman BMW responded

Thank you for your review!

August 24, 2018

Great job on the window tint Excellent job, as always, the tinting looks great and James Byrd was very friendly and prompt, he even had it washed for me, I was well taken care of. More

by TGordon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Byrd
Aug 24, 2018 -

Ferman BMW responded

Thank you for your review!

August 24, 2018

Excellent Experience Darlene and her team always go above and beyond to make me feel welcome and communicate all information clearly. It’s always a joy to bring my MINI More

by DAVID.NELSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlene King
Aug 27, 2018 -

Ferman BMW responded

Thank you David for your review!

August 24, 2018

Responsive and timely Check engine light came on. I live 45 miles away and your guy came picked up my car, left loaner and returned next day for switch. Right on time. P More

by BEVERLY.AHEARN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlene King
Aug 24, 2018 -

Ferman BMW responded

Thank you Beverly for your review!!

August 24, 2018

Thanks. Doug is an asset to your company. His communication skills are unsurpassed. Letting me know what the service to be done is , the cost and the expect More

by gheckroth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Wilder
Aug 24, 2018 -

Ferman BMW responded

Thank you for your review!

August 24, 2018

Job well done Doug was super nice and very welcoming! I was hesitant about taking my vehicle to bmw but, I felt the price that I was charged was fair and they even More

by Greitcha Quinones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I did not get his name but he greeted us upon our arrival (I’m sorry I don’t remember his name) , Douglas Wilder
Aug 24, 2018 -

Ferman BMW responded

Thank you Greitcha for your review!

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