Ferman Chevrolet - Tampa

Not like the first time Called on a Saturday to drop off truck, was told no loaners and no rentals come Monday and we will take you to enterprise rent a car and pay for your Called on a Saturday to drop off truck, was told no loaners and no rentals come Monday and we will take you to enterprise rent a car and pay for your rental if its under warranty ( 2018 Chevy Silverado - my third one by the way ). I was a little put off because I work for a living and Mondays is a horrible day. If your open Saturdays why not provide loaners or rentals. The tech I think was Stephen told me I could always go to another dealership. Wow sending customers else where amazing service I show up Monday to the service line where they asked if I had appts I said no I was just told to come. Guy rolled his eyes then left me sitting there for 40 min. Finally some guy came over said you been helped. Nope ! Then left me sitting there another 12 min. Service tech came over took the truck. They took me to enterprise got a car. They fixed the truck turned in my rental and when I got to the window I asked how I got the refund on my rental. The service guys says we don't do that we have loaners .. say what I was told you don't do loaners . Here is the best part and Thank god they have her as an employee. Her name was Seirra not sure if that spelled right. She was the woman behind the check out counter. she asked for my receipt for the rental and walked away. What ever she did she made it happen. Honestly she was the only bright light of my entire visit. I told her I would write a review and let every one know she is the greatest. As for the other techs seemed like the usual say what ever then pass the buck around. More

Completely satisfied The sales and finance team were professional and helpful during each step of the car buying process. Ferman Chevrolet had high quality vehicles at fai The sales and finance team were professional and helpful during each step of the car buying process. Ferman Chevrolet had high quality vehicles at fair prices. After looking at several other dealerships, I found Ferman Chevrolet to have the most vehicles in stock that I was looking for, along with the highest quality inside and out. I am completely satisfied with my experience and would highly recommend the dealership and all employees that assisted me in this process. More

Dave Geiger our salesman was the best Go see Dave Geiger. Best salesman; he was knowledgeable, friendly and not pushy. Made the car buying process a little easier. Worked with me to get a Go see Dave Geiger. Best salesman; he was knowledgeable, friendly and not pushy. Made the car buying process a little easier. Worked with me to get a good deal. More

Just another car dealer Perhaps I am picky, but... Sales staff was responsive and quick to update and reply to any pricing questions. Salesman had very limited knowledge of Perhaps I am picky, but... Sales staff was responsive and quick to update and reply to any pricing questions. Salesman had very limited knowledge of used vehicles outside of the Chevy brand. But I could understand that since it is a Chevy/Mazda dealer and not Toyota (the car I bought) dealer. I also was a walk-in and did not schedule an appt. Finance person was not knowledgeable of interest rate environment and though understood documentation needed to transfer title and made the process expedient, it would have been nice to have a client advocate and not someone pushing bad rates. The vehicle was also poorly cleaned as the insde was still quiet dirty for a car that was described to be already "detailed". I will have to get the car detailed and waxed as given what I can tell it was not done well at the dealer. More

Exceptional service. Exceptional service by all the staff I dealt with at 'Ferman' Chevrolet. I would like to thank everybody for being courteous and professional. Definit Exceptional service by all the staff I dealt with at 'Ferman' Chevrolet. I would like to thank everybody for being courteous and professional. Definitely look forward to dealing with the dealership in the future. More

2nd Chevy Purchased from Ferman in Last Year Purchased my 2nd Chevy from Ferman this past weekend, I went back to Ferman because my first experience with Frank Iarrabino. We had intentions of vis Purchased my 2nd Chevy from Ferman this past weekend, I went back to Ferman because my first experience with Frank Iarrabino. We had intentions of visiting other dealers that day but after working with Frank again we decided Ferman was the place for us. Frank is very knowledgeable and works to get you the best deal. We also had the pleasure of working with Finance Manager Tim Day . Tim made the usually painful finance process a breeze. I will definitely be back to Ferman just to work again with Frank and Tim!!! Even considering trading me my Kia just to work with them again More

Great service Service was great. I made an appointment and the appointment was meet. The service that I requested was done in a timely manner, and I was completely Service was great. I made an appointment and the appointment was meet. The service that I requested was done in a timely manner, and I was completely satisfied. More

Fabulous Salesman was very knowledgeable about the vehicle I was looking at. He found the exact one. There was no pressure or stress. Jorge took care of everyt Salesman was very knowledgeable about the vehicle I was looking at. He found the exact one. There was no pressure or stress. Jorge took care of everything. Very professional but also very personable. I made a new friend. More

Great experience Great experience, very helpful love the truck. I would buy another vehicle here again in the future. Everyone is very nice, great service. Great cust Great experience, very helpful love the truck. I would buy another vehicle here again in the future. Everyone is very nice, great service. Great customer service. More

NO PRESSURE I found several models on Fermans web site that I liked. The salesman John made a video on Sunday for me of the car. I came down he showed me everythi I found several models on Fermans web site that I liked. The salesman John made a video on Sunday for me of the car. I came down he showed me everything about it. Took a test drive. I purchased it on the same day but have to wait to pick it up ac of a recall. They had to order a part. As soon as it is completed I will pick it up. More