Ferman Chevrolet - Tampa

Quick and efficient I am on a tight schedule and everyone at Ferman are extremely knowledgeable and courteous. I would recommend them to anyone I know for sales or servi I am on a tight schedule and everyone at Ferman are extremely knowledgeable and courteous. I would recommend them to anyone I know for sales or service More

They act as if the car is smarter than a human I have taken my car to them twice, (once a little outside of 30 days after purchase) due to numerous safety concerns. From air bag service requested a I have taken my car to them twice, (once a little outside of 30 days after purchase) due to numerous safety concerns. From air bag service requested alerts, check engine light issues,car jolting while stopped etc. The list goes on. The first time they advised me they couldnt find any reads and my system needed updated. However ALL of the same issues started back again right before my oil change. This time i took pictures of the errors (the ones i could catch in time). I took my car back for an oil change and requested service due to the same issues. This time my advisor said they, "couldnt find anything because the system isnt reading anything." I then showed him pics and he said, " i believe you, and your car may require work soon but as of now there is nothing to do". This left me confused because i showed him a false read that pops up multiple times. Yet there was no attempy yo do further research. I have rented plenty of Impalas and still do for vacations. Never once have a drove and Impala that rides like mine. They do not take customer concern serious. You can show pics, but if the car doesnt read, "oh well". I am now left paying for a car that I drive frequently and do not feel safe in as it has a mind of its own. Anyone who drives the car can feel the issues (at they did the first time i brought it in). The temporary fix was just that. I just wish they would be more attentive and alert to customer concerns .I would like to commend their customer service. More

Great Sales/Horrid Servicr dept I showed up for my previously scheduled appointment, after several calls and miscommunications with my service rep. When I arrived, my service rep was I showed up for my previously scheduled appointment, after several calls and miscommunications with my service rep. When I arrived, my service rep was not available, and no one had record of what work I was there for. I was supposed to take their courtesy shuttle to work, but it took so long I had to have a loaner car for the day. The lady who did the paperwork for said loaner told me I had to replace what has u used for the day. When I expressed my opinion that I should not have to pay for that since I was supposed to take the shuttle, her reply was "So dont then". Which i found rude and in professional. A month later I get a call that they accidentally didn't charge me for the oil change that was performed on described day. And had the nerve to call me up and ask that I come in and pay for it. This is just the last horrible experience I've had with the Ferman Service Department. I have nothing good to say for my previous visits in the last 3 years either. More

Great job guys Everything was great 3rd vehicle bought here in the last 5 yrs..Never had a Chevy before..My Wife is already looking at a new Tahoe Everything was great 3rd vehicle bought here in the last 5 yrs..Never had a Chevy before..My Wife is already looking at a new Tahoe More

Did good work in reasonable amount of time. Very freindly service. Associate was very helpful. She assisted me in finding my DL that was lost in rental car.. would recommend to anyone.d will d Very freindly service. Associate was very helpful. She assisted me in finding my DL that was lost in rental car.. would recommend to anyone.d will definitely return in the future. More

Check under car Everyone one seem good at there jobs. Couldn’t find any problems. With the car , was on my way in no time. I would go there again. Everyone one seem good at there jobs. Couldn’t find any problems. With the car , was on my way in no time. I would go there again. More

new car purchase Very cordial and friendly staff, always eager to help, went out of their way to make feel welcomed. Jorge kept me informed as the sale progressed and Very cordial and friendly staff, always eager to help, went out of their way to make feel welcomed. Jorge kept me informed as the sale progressed and to make sure I was aware of a slight wait for finance More

Fast, friendly and professional Ferman was the best experience I ever had buying a vehicle. I was respected and all my concerns and questions were addressed accordingly. I recommen Ferman was the best experience I ever had buying a vehicle. I was respected and all my concerns and questions were addressed accordingly. I recommend this dealership to anyone looking to purchase a vehicle. More

Great vehicle purchase! Marckell is incredibly professional and took his time to help us. He is very knowledgeable and did not beat around the bush which we liked! He did his Marckell is incredibly professional and took his time to help us. He is very knowledgeable and did not beat around the bush which we liked! He did his best to get us the best deal he could and would definitely recommend him and the dealership to anyone. More

GREAT SERVICE Bought a new Colorado from Dave Geiger today. My finance manager was Tim Day. They were both very good at what they did. Dave was great at helping Bought a new Colorado from Dave Geiger today. My finance manager was Tim Day. They were both very good at what they did. Dave was great at helping me get familiar with all the devices and helping to understand how to use them. Tim was quick in getting all the financial paper work done. They were both EXCELLENT today. Tom Kanaly was the manager that helped out also. He did a wonderful job also. More