Ferman Chevrolet - Tampa

Vehicle maintenance I have used this location purely out of convenience in the past but I am strongly considering going back to Regal despite the drive time. The cashiers I have used this location purely out of convenience in the past but I am strongly considering going back to Regal despite the drive time. The cashiers aren't so friendly and my interactions with them have always been stale and uninviting. When dropping off it's easily a 10min wait. I have had to wait 15-20 on many occasions. I am a patient person so typically this doesn't bother me. What bothers me is that when I'm dropping off The Advisors are nice, they great you, and make you sign and go on about their day but when you come to collect your vehicle they are usually busy with someone else so there is no recap or recommendations based on multi inspection. I'm not even sure the mechanic checks anything because I have only received paperwork showing specs once in the year plus I have gone to this location. Pricing is expensive but most consumers go to the dealer for piece of mind and quality of service...after repeated visits I can't say the service has gotten any better. More

Oil change Nice facility, good price. Was able to connect to internet and enjoy a cup of coffee while working in one of their cubicles while waiting for my car. Nice facility, good price. Was able to connect to internet and enjoy a cup of coffee while working in one of their cubicles while waiting for my car. More

Great place with great people I had a great experience at ferman. The people are great with good hospitality.They make you feel welcome,it's not all about the sale but about the pe I had a great experience at ferman. The people are great with good hospitality.They make you feel welcome,it's not all about the sale but about the person.They do what needs to be done to earn your trust of business. Yes!!! Sales are important but,they want to please you at the same time. Thank you Marckell Johnson More

The company must provide customer service traning to all of If you can be honest this place is very far from the good predicate about customer service. Almost all employees who exist both in the office and the If you can be honest this place is very far from the good predicate about customer service. Almost all employees who exist both in the office and the field is very unconcern with customer satisfaction. They seem indifferent and do not want to give the best to the customer. not friendly, I have to be forced to come to this place for my car service because I've already bought a car in this place, to get free service facility and change the oil More

Hyundai Genesis bumper repair. Jorge Matos was my Rep @ Ferman collision and he was pleasant, professional, responsive and helpful every step of the way. Very positive experience. Jorge Matos was my Rep @ Ferman collision and he was pleasant, professional, responsive and helpful every step of the way. Very positive experience. Thank you. More

Very professional service. Very professional service, from the Geico, Enterprise rental and of course, Ferman collision representatives, all there for one purpose, get your vehi Very professional service, from the Geico, Enterprise rental and of course, Ferman collision representatives, all there for one purpose, get your vehicle repaired and most importantly, insure your happy from start to finish. They offer a lifetime warranty on the repair, walk you through your paperwork and they clean your vehicle before giving it back. Really, what more could you ask for. Your vehicle put back to the way it was, returned cleaner than you brought it and all done in a professional manner. Very happy with the entire process. Thank you. More

Can always count on Ferman I have been back and forth in between Savannah,GA and Tampa,FL for school and when I couldn't come to Florida I visit other chevy dealerships in Savan I have been back and forth in between Savannah,GA and Tampa,FL for school and when I couldn't come to Florida I visit other chevy dealerships in Savannah when I need service but no service was better than Ferman. Friendly people, always let me know what additional services I need to keep my car running well for long drives which is most important and lastly, best coffee! More

Great service experience!!!!! Z is really good for what he does. He knows the deal and he took his time and show us everything. He is very straight forward and tell you the deal. I Z is really good for what he does. He knows the deal and he took his time and show us everything. He is very straight forward and tell you the deal. I would definitely recommend this to family / friends. I never expect that I would come home with a new ride and it sure make me happy and made my day . So thanks to Z and thank you for the time. You did a great job and just really good for what you do. I really appreciate everything to help us just being there to talk about cars and all that stuff I know that I’m gonna get in to. So GOOD JOB Z!!!!!!!! Keep up the good work... Also want to say, NADa the wife she was awesome she did help me out for On Star and all that stuff she took time and show me everything so right there that’s a good service! Over all they have 100% and more more good perfect service. Once again Thank you!!!!! More

always satisfied every time we visit your service advisors are always courteous, polite and goes above and beyond trying to accomedate you while servicing your vehicle at ferman the staff your service advisors are always courteous, polite and goes above and beyond trying to accomedate you while servicing your vehicle at ferman the staff makes you feel like family More

3 hours for oil change and tire rotation Appointment was at 1:45. Vehicle was not taken into service bay until 4pm. Another 30 minutes wait time. Totally uncalled for. I would have expected a Appointment was at 1:45. Vehicle was not taken into service bay until 4pm. Another 30 minutes wait time. Totally uncalled for. I would have expected a long wait had I NOT had an appointment. However, I gotten online to make appointment so I could avoid this More