Ferman Chevrolet - Tampa

Service Excellent service at Ferman by Gary Vogt. Quick in and out. Friendly people including Jimmy Larkin. Excellent experience. I would recommend Ferman Excellent service at Ferman by Gary Vogt. Quick in and out. Friendly people including Jimmy Larkin. Excellent experience. I would recommend Ferman Service to anyone. Thanks More

service engine light Our rep Gary Volt here had checked out found the repair was under warranty . took care of it right away. He always keeps us informed on the issue . Our rep Gary Volt here had checked out found the repair was under warranty . took care of it right away. He always keeps us informed on the issue . More

Service Technician My service Technician was Jimmy . He was very courteous and helpful. He answered all my questions and got me in and out in a short time frame. I am My service Technician was Jimmy . He was very courteous and helpful. He answered all my questions and got me in and out in a short time frame. I am very satisfied with the service to my Traxx!!! More

I love my new Chevy I am so pleased with Ferman, Czar and Michael H. My 2018 Cajun Red Chevrolet Cruze fits me well. I love love my new Chevy. I am so pleased with Ferman, Czar and Michael H. My 2018 Cajun Red Chevrolet Cruze fits me well. I love love my new Chevy. More

Beware of cost manipulation Ernest was great - we were originally scheduled to meet with someone else, but he wasn't available when we got there. Ernest immediately sat down to h Ernest was great - we were originally scheduled to meet with someone else, but he wasn't available when we got there. Ernest immediately sat down to help us and worked with us to find an option that fit our needs. He was so great to work with, and we enjoyed our experience. Buying or leasing a car is always a long process, but it's so much more enjoyable when you have great customer service. My only pain point was actually during the signing process. We gave a hard budget limit for our monthly payment. When we went in to sign the papers, we found out the quotes given to us didn't include the taxes and fees. This came across as incredibly shady and manipulative as a customer, and I wasn't too pleased to find out they lied about the monthly payments. I've leased 3 other cars from different dealerships (some in OH, some in FL), and this is the first time a dealership hasn't included all costs in the quotes. If a customer gives a max monthly payment they're comfortable with, then it's unacceptable to add on additional, required costs/fees during the signing process. I would've given this dealership a 5 star rating if they'd been entirely forthcoming about the monthly payment. - And for anyone looking to buy/lease from here, make sure to specifically ask that ALL required costs be included in your quotes! More

Best Buying Experience The dealership found the exact car I wanted and made the buying process very stress free. The management Jimmy, Andrew, Tim and Hutch went above and The dealership found the exact car I wanted and made the buying process very stress free. The management Jimmy, Andrew, Tim and Hutch went above and beyond to make me happy. My salesman "Z" did an awesome job. This is the 5th purchase and my past salesman "Nate" did awesome every time as well. Great group of people and I Love my car!!!! More

Jorge Ortiz Bournigal is a very dynamic young man, a man who likes to help people who ask for his help. Also as a car salesman I consider him the best one of the best. F is a very dynamic young man, a man who likes to help people who ask for his help. Also as a car salesman I consider him the best one of the best. Frheddy Marzan More

Slow service Why on this green earth does it take over 3 hours for an oil change and 60k mike check I had an appt at 830 sat in the service line for about 35mins Why on this green earth does it take over 3 hours for an oil change and 60k mike check I had an appt at 830 sat in the service line for about 35mins before I was checked in then at the three hour mark Waiting inside with my 4month old (because some of us have other responsibilities besides trying to service our vehicles) walked outside to see what the hold-up was. This is unacceptable!! Then I paid for the extra things such as tires brakes fluids etc to be checked and there is no documentation of it being done which leads me to believe that it was not completed!! More

New car I had a budget and Ferman made sure we didn’t exceed it. My sales guys and manager was extremely helpful and made sure they met my needs for a car. Th I had a budget and Ferman made sure we didn’t exceed it. My sales guys and manager was extremely helpful and made sure they met my needs for a car. Thank you again More

Mazda CX-7 service visit The service department always meets my needs. Howard Nardin my service advisor is a great guy always gives me great information and provides the best The service department always meets my needs. Howard Nardin my service advisor is a great guy always gives me great information and provides the best Inn customer service. I will always continue to use Ferman Chevrolet service department for all my service needs in the future. More