Ferman Chevrolet - Tampa - Service Center

Excellent customer service ! My wife & I have experienced excellent customer service, that’s why we purchased our 2014 Corvette Stingray from Ferman’s Chevrolet. If you have any My wife & I have experienced excellent customer service, that’s why we purchased our 2014 Corvette Stingray from Ferman’s Chevrolet. If you have any questions about Corvette’s let me recommend talking to Ferman’s “Guest Experience “ person, Tommy Farruggio. He’ll do his best to answer your questions & help you anyway he can. More

Martinez survey The service/repair of our vehicle was great. questions were answered as needed. Steven we better prepared then the others were in the past. He read The service/repair of our vehicle was great. questions were answered as needed. Steven we better prepared then the others were in the past. He read up on issues that the Colorado is having and was prepared to answer questions. We’ve been having issues with vehicle in the past and everyone was quick to just fix nothing and send me on my way. . More

Brian was exceptional . He knew what was wrong with my car as soon as he heard the noise it was making. My car was ready the next day and it drives better now than it did t . He knew what was wrong with my car as soon as he heard the noise it was making. My car was ready the next day and it drives better now than it did the day I bought it. More

horrible experience TOOK MY CAR IN FOR A SIMPLE REPAIR. NEVER GOT A CALL FROM THEM TO LET ME KNOW IF MY CAR WAS DONE. TRIED CALLING FOR OVER 2 HOURS BUT ALL I GOT WAS V TOOK MY CAR IN FOR A SIMPLE REPAIR. NEVER GOT A CALL FROM THEM TO LET ME KNOW IF MY CAR WAS DONE. TRIED CALLING FOR OVER 2 HOURS BUT ALL I GOT WAS VOICE MAILS TELLING ME TO LEAVE A MESSAGE BUT NEVER RECEIVED A RETURN CALL FROM ANYONE. NO HUMANS EVER ANSWERED THE PHONE EXCEPT FOR A KIND RECEPTIONIST WHO TOLD ME SHE WOULD TRY TO HAND CARRY A MESSAGE TO THE SERVICE DEPARTMENT TO CALL ME BUT ONCE AGAIN....NO CALLBACK!!!! SHE TOLD ME THIS IS A CONSTANT ISSUE! MY ADVISOR GAVE ME A CARD WITH HIS PERSONAL CELL NUMBER BUT HE NEVER ANSWERED AND NEVER RETURNED ANY OF MY CALLS. NOW IT IS CLOSING TIME AND I STILL HAVE NOT HEARD FROM ANYONE AND I AM WITHOUT MY CAR. WHAT REPAIR SHOP NEVER ANSWERS THE PHONE OR RETURNS ANY CALLS??? THE ANSWER IS FERMAN!!!!! More

My experience I bought two almost new vehicles in one week. One of them has major problems. They are doing a very poor job taking care of me. They brought it in I bought two almost new vehicles in one week. One of them has major problems. They are doing a very poor job taking care of me. They brought it in for servicing and they have tied it up longer than I even had it. More

Collision Center is A++! After taking my vehicle to three other collision centers, I finally - thank goodness - found Ferman Chevrolet in Tampa. (I have a Camaro and should ha After taking my vehicle to three other collision centers, I finally - thank goodness - found Ferman Chevrolet in Tampa. (I have a Camaro and should have gone to Chevy first anyway.) After being told very different things by other techs and fighting with State Farm for a month and a half, I found Denny Hancock, the Collision Center Manager. He's an angel. He listened patiently to my whole long story and offered great, realistic advice along with a valid diagnosis and reasonable plan for getting my car back on the road. My Camaro is FINALLY being repaired - and I have found a dealership I can trust. Huge, huge thanks to Mr. Hancock for his exceptional customer service. It is rare to be treated with kindness, respect, and professionalism these days. More

Blessed Can't describe how a visit to get one car fixed and ended up with two new vehicles. Jorge and Heather did a excellent job helping us thru it all. Ke Can't describe how a visit to get one car fixed and ended up with two new vehicles. Jorge and Heather did a excellent job helping us thru it all. Keep up the good work. I will suggest anyone to come there for excellent service. More

It was good The service was good and friendly. I definitely would recommend you all to anyone. I would love to see more snacks though in the waiting area. The service was good and friendly. I definitely would recommend you all to anyone. I would love to see more snacks though in the waiting area. More

Great Service Have dealt with Ferman Chevrolet for 28 Years and have always been treated right. Manny has taken great care of me and my Traverse on my service visi Have dealt with Ferman Chevrolet for 28 Years and have always been treated right. Manny has taken great care of me and my Traverse on my service visits. More

Excellent Service I received excellent service during my visit. Gary Vogt was very professional and friendly. Couldn’t have received better service anywhere else. Lo I received excellent service during my visit. Gary Vogt was very professional and friendly. Couldn’t have received better service anywhere else. Look forward to bring my car there in the future More