Ferman Chevrolet - Tampa - Service Center

Awful service my car sat there for 3 days after multiple pho Awful service my car sat there for 3 days only to tell me i needed a battery i asked if the could look to see what the clicking noice was when i turne Awful service my car sat there for 3 days only to tell me i needed a battery i asked if the could look to see what the clicking noice was when i turned my steering wheel..which they never addressed they said they put air in my tires return my vehile with 24 psi in all tire with the tire pressure light on .......will never service my Chevy there again More

Best service ever! I did not expect the level of service that I would expect to receive from a body shop. It was an absolute pleasure to work with everyone. I did not expect the level of service that I would expect to receive from a body shop. It was an absolute pleasure to work with everyone. More

paint warranty They did a poor paint job and they refused to fix it as required by the lifetime warranty and the contract by geico. The paint job to my car is suppos They did a poor paint job and they refused to fix it as required by the lifetime warranty and the contract by geico. The paint job to my car is supposed to be covered by a lifetime warranty per the certificate I have from ferman and geico. More

Had an oil change and tire rotation. Quick and courteous service. Got my car in and out in a timely fashion especially for being really busy. They recommended a service that was cost effe Quick and courteous service. Got my car in and out in a timely fashion especially for being really busy. They recommended a service that was cost effective for me and accomplished what I wanted it to. More

Good service fast repear of my car Good communication during the process They fix my car in lest than a week Good costumer service friendly environment You get a rental on the sam Good communication during the process They fix my car in lest than a week Good costumer service friendly environment You get a rental on the same place overall good experience More

Colorado Diesel Exhaust Brian is always willing to help out & offers great customer service. Have had to bring truck in multiple times for warranty issues on the diesel exhau Brian is always willing to help out & offers great customer service. Have had to bring truck in multiple times for warranty issues on the diesel exhaust system. More

Poor service For the second time in as many trips I went to Fermans for service-spent some$421.00, and found my tire pressures totally messed up. The front tires w For the second time in as many trips I went to Fermans for service-spent some$421.00, and found my tire pressures totally messed up. The front tires were 80lbs and the rear around 60lbs-just the opposite of what the door panel pressure label states. At least this time the tire pressure monitoring system wasn't screwed up like the last time and requiring another trip on my part. It looks like once again they simply moved the front tires to the rear and vice versa. So if they can't get a simple matter of tire pressure correct what does that suggest about more complicated"service"? I plan on finding another dealer now. Finally, the cashier I dealt with was very less than courteous and not friendly. You would think she just dropped some$421.00 instead of me! More

Maintenance ARRIVED ABOUT 15 MINUTES EARLY FOR MY APPOINTMENT BUT WAS GREETED RIGHT AWAY. iN A FEW MINUTES EMMMANUEL INTRODUCED HIMSELF AND INFORMED ME THAT HE WO ARRIVED ABOUT 15 MINUTES EARLY FOR MY APPOINTMENT BUT WAS GREETED RIGHT AWAY. iN A FEW MINUTES EMMMANUEL INTRODUCED HIMSELF AND INFORMED ME THAT HE WOULD BE TAKING CARE OF MY CAR. HE WAS VERY PLEASANT AND EFFICIENT. TOLD ME THEY WERE BUSY AND WOULD PROBABLY TAKE ABOUT 90 MINUTES. HE SHOWED ME THE WAY TOTHE WAITING ROOM AND OFFERED ME COFFEE. I WAS VERY HAPPY WHEN MY CAR WAS FINISHED BEFORE THE 90 MINUTES. I WAS VERY PLEASED WITH THE SERVICE THAT WAS PERFORMED AND THE INTERACTION WITH EMMANUEL. I HAVE BEEN COMING TO FERMAN SINCE I MOVED TO FLORIDA 5 YEARS AGO, AND DEFINITELY PLAN TO CONTINUE COMING HERE FOR SERVICE. More

On time My car was taken on time and I was kept informed of its progress.Howard was great to deal with. I have to return to get the recalled parts replaced an My car was taken on time and I was kept informed of its progress.Howard was great to deal with. I have to return to get the recalled parts replaced and hope Howard helps me that day too. More

They are great & keep you update on your car Brought my car there to the collision center to get fixed. I dealt with a couple of people for each department. I don't necesssarily remember their na Brought my car there to the collision center to get fixed. I dealt with a couple of people for each department. I don't necesssarily remember their names. But everybody I dealt with including the receptionist was very nice. They kept me fully inform on my car. Including all the phases it was going through etc. I highly would recommend ! More