Ferman Chevrolet - Tampa - Service Center

Deliver on your promises I signed up online for a loaner vehicle. When I told the service tech this after I arrived for my appointment, he looked at me puzzled, went to a mana I signed up online for a loaner vehicle. When I told the service tech this after I arrived for my appointment, he looked at me puzzled, went to a manager, and came back and said there wasn't a loaner available. I had to pay $40 out of my own pocket to Uber to and from work. If I would have been told a loaner wasn't available before my appointment, I would have had someone pick me up and drop me off. I also have a maintenance package for my vehicle, yet EVERY TIME I come to the dealership, I have to remind them of it - and they look confused. Seems to me that this would be pretty easy to manage, and it makes me wonder if I'm truly getting what I paid for. More

8 months of xxxx Waited 8 months for my car to be repaired. Was told month after month it would be 30 days. Chevrolet wouldn’t help, esurance wouldn’t help, and beside Waited 8 months for my car to be repaired. Was told month after month it would be 30 days. Chevrolet wouldn’t help, esurance wouldn’t help, and besides ferman finally giving me a car to drive after 4 months, all I got was a text every other day that I’d be updated. As displeased I am with the whole expirience I do thank Manny for his assistance in getting me a vehicle and fighting for me when I was not happy. Issues have since been resolved but at no time when I tried to get a manger on the phone would I get one and I still haven’t. More

It was only a tire I looked and looked for the reason my tire was losing 5 lbs. of air every week. It was suggested to me that the seal on the tire and wheel was not ti I looked and looked for the reason my tire was losing 5 lbs. of air every week. It was suggested to me that the seal on the tire and wheel was not tight enough because I could not find a nail or anything in the tire. Gary was very patient as he informed me there was no seal on the tire and wheel. They found the nail and patched it. I always bring my cars to Ferman. They do not suggest any repairs or services I do not need. I trust them entirely. More

oil change, rotation Gary was very helpful in determining what needed to be done and the pricing involved. He kept me informed as to the status of my vehicle. Gary was very helpful in determining what needed to be done and the pricing involved. He kept me informed as to the status of my vehicle. More

2008 Corvette Service Came in Monday to correct exhaust flutter, was told I needed a solenoid that they needed to order. Came in this morning to have that installed, and a Came in Monday to correct exhaust flutter, was told I needed a solenoid that they needed to order. Came in this morning to have that installed, and also the touchpad for the door that they recommended. Great service, great people. More

Car Repair Fermann is always able to accommodate me and in a timely professional manner. Communication with the service dept is great. I highly recommend using Fermann is always able to accommodate me and in a timely professional manner. Communication with the service dept is great. I highly recommend using Fermann for all your service needs. More

My problem.....communication. I had to send my daughter down there twice to see what's going on. Car there ten days and a spider built a web in the back window of the Camaro. BUT a I had to send my daughter down there twice to see what's going on. Car there ten days and a spider built a web in the back window of the Camaro. BUT are they good yes. Friendly yes. Honest yes More

Serious problem fixed fast. Fantastic service...fixed serious ignition problem on my car...no appointment...reasonably priced. Very friendly folks...not pushy, no ripoff...nice w Fantastic service...fixed serious ignition problem on my car...no appointment...reasonably priced. Very friendly folks...not pushy, no ripoff...nice waiting area. Always bring my car here. More

Great experience Manny helped us out. He was nothing but professional. He also kept me up to date and what was going on. Truly enjoyed the interaction and would contin Manny helped us out. He was nothing but professional. He also kept me up to date and what was going on. Truly enjoyed the interaction and would continue to use this location for future needs. More

Good and fast service My car needed an oil change, fuel injector serviced, & the passenger window repaired. The service was fast, and everything was done well. The cost wa My car needed an oil change, fuel injector serviced, & the passenger window repaired. The service was fast, and everything was done well. The cost was even less than I thought it would be! The service manager was very thorough and informative. More