Ferman Chevrolet Tarpon Springs

Horrible service It took 6 hours for an oil change, while they told me they would clean my car and fix other issues. Needless to say nothing was fixed and my car wasn’ It took 6 hours for an oil change, while they told me they would clean my car and fix other issues. Needless to say nothing was fixed and my car wasn’t cleaned at all. More

Purchase or 2016 Tacoma I’m extremely happy with my decision to purchase a 2016 Tacoma from from John LaGreca at Ferman Chevrolet.They went the extra mile for me working out I’m extremely happy with my decision to purchase a 2016 Tacoma from from John LaGreca at Ferman Chevrolet.They went the extra mile for me working out all the details before I even arrived at the Dealership.John and his mgr Kyle along with Steve in the business office were all true professionals.Although the dealership was a 2 hour drive for me.They made it worth the drive with the deal they offered on both my trade in and Truck I purchased. More

Great experience all the way around! Hands down the best dealership experience I've ever had! Fast and flexible all through the process. We got the deal we wanted, in our timeframe. Norma Hands down the best dealership experience I've ever had! Fast and flexible all through the process. We got the deal we wanted, in our timeframe. Norman was a great help in sales, very friendly and knowledgable. Charlie got us everything we wanted in the finance office too. Five stars all aound you guys, truly. More

Way too long for what service required We are happy with Ferman Chevrolet Service for the most part. However, to spend 2.5 hours for oil change and tire rotation and have a couple of items We are happy with Ferman Chevrolet Service for the most part. However, to spend 2.5 hours for oil change and tire rotation and have a couple of items checked out was too long. Environment is pleasant. We know we could have been driven home and appreciate that knowledge. However, we never thought we would be there that long. We had an 11:30 appointment and left after 2 pm. It was our understanding that the person to check out items went to lunch. We can appreciate that but did not know that it would be that much longer. More

Oil change and tire rotation Service was timely and associates were very nice. This service center and waiting room in clean, Doughnuts and coffee is a nice unexpected treat. Service was timely and associates were very nice. This service center and waiting room in clean, Doughnuts and coffee is a nice unexpected treat. Great experience. More

Amazing Customer Service!! My 16 y/o daughter had a concern about her car while driving to school. I was no where near her to help in person. I was able to contact Tony Lang, My 16 y/o daughter had a concern about her car while driving to school. I was no where near her to help in person. I was able to contact Tony Lang, my Service Advisor, for the last several years. He was able to put me at ease about the service item and scheduled my daughter to come in to have the vehicle looked at the same day. Nothing ended up being wrong with my daughter’s vehicle, but Tony took time explaining things about the car and how to be safe to my daughter. He discovered a nail in one of her tires and was able to get it replaced the next day. He even had her car washed and cleaned. He played a big role in helping my daughter learn how to deal with working with a service advisor and what to think about to stay safe in her vehicle. I am so appreciative of Tony and the service team at Ferman Tarpon Springs. I wouldn’t take my vehicles anywhere else! More

They Helped me remain a Chevy man Billy M the service manager was very helpful and is awesome to work with.. Pat my salesman was easygoing and help me find what I needed. He comunact Billy M the service manager was very helpful and is awesome to work with.. Pat my salesman was easygoing and help me find what I needed. He comunacted with me and made me feel part of the team. . Steve K sales manager was excellent he exaplaind my cost and financing. He did not rush me like the other sales manager. I liked that. Pryor to this I was feed up with the Chevy truck a Had now I have a better out look. Cheers More

I had a good experience. I think my deal was fair and I am happy with my truck. They gave me the price I wanted for my trade. Good experience. I think my deal was fair and I am happy with my truck. They gave me the price I wanted for my trade. Good experience. More

Customer service The used car had one key and no manual. Asked salesman to see if they could be provided. He would not meet us half way. If they are only interested The used car had one key and no manual. Asked salesman to see if they could be provided. He would not meet us half way. If they are only interested in sales, then I will find someone else to provide service More

Buying my first car in my name! My car is my families third Ferman csr and our second with Phil. Not only was the car in incredible condition, it was everything i was looking for and My car is my families third Ferman csr and our second with Phil. Not only was the car in incredible condition, it was everything i was looking for and Phil did everything in his power to bring it into my price range and i took it home that day! More