Ferman Chevrolet Tarpon Springs - Service Center

Usually service is good and they accommodate me knowing I use my car for work. This was now the third time my vehicle has been in the shop for fuel related issues. They were “short staffed” and couldn’t even use my car for work. This was now the third time my vehicle has been in the shop for fuel related issues. They were “short staffed” and couldn’t even look at my car for several days and then once they finally did, it was 5 more days to get the part delivered and my car fixed. I requested a loaner or rental car and was told my contract only allowed a rental for the day the car was serviced and no loaners were available leaving me again without a car for 9 days. This is not acceptable!! It’s not my fault that the service department was short staffed and I was told that they didn’t know I was going to have my car towed in. Well, likewise, I didn’t know my car was going to quit on the side of the road while I was working! That seemed like a pretty ignorant thing to say- you didn’t know I was having my car towed in. Next time, I’ll try to give you a couple days notice when it’s going to stop working. Not Onstar or my Chevy app gave me any notice there was an issue when I hit the message Low Power Mode as I coasted to the side of the road and it shut off on me. For the most part, service is good, and they try to squeeze me in for oil changes because of my busy schedule and needing my car to work, but this is now the third issue with the fuel system and each time has left me stranded for over a week with no vehicle which is not okay. More

They are all great and very helpful! Wonderful customer service! I will always come here! Wonderful customer service! I will always come here! More

The Service on my truck was great a 5 and my truck is running great. running great. More

Great service and very friendly. Service was finished on time and technician promptly notified us. Service was finished on time and technician promptly notified us. More

Let's start with the mis judging of the time it wood take from start to finish. The lies from Miller. Lack of staff to get job done.. The junk parts that were used.. The mis alignment of body parts.. N from start to finish. The lies from Miller. Lack of staff to get job done.. The junk parts that were used.. The mis alignment of body parts.. Not installing my equipment that was promised.. Lack of pride in there work ethic.. Missing parts from the hood.. Not taking care of the door leather that techs caused.. I will never recommend FERMAN Chevrolet, to anyone!!! More

I will NEVER bring my car to this dealer again! They kept my car for over six weeks. I called repeatedly to get an update. Never was able to get anything. Never received a call back. When the car w They kept my car for over six weeks. I called repeatedly to get an update. Never was able to get anything. Never received a call back. When the car was finally “ready” and I picked it up the car was in a horrible state. It was obvious that it was left outside the entire time. This is a very nice low mileage ZR1 Corvette. It’s not the kind of car one leaves outside in the elements, especially for weeks at a time. The car was filthy. Covered in dirt and residue from mineral buildup on the paint from the rain. The drivers side window must have been left down because the interior was soaked. The carpet was filled with water. Mildew smell was so bad I felt nauseous after driving just a few miles. I had to take it to a specialty shop to get new carpet installed. I wasn’t going to trust the yahoos at the dealer to do it even if they offered to pay. No way! Dealers like Ferman are the reason why Chevy dealers get such a bad rap. It is well deserved. More

Professional, prompt and good service. Very pleased with what I have experienced so far. Thx. Very pleased with what I have experienced so far. Thx. More

They provided information about extended warranty and bumper to bumper coverage. They are courtesy and friendly. They also kept me informed on the progess of repairs and maintenence. bumper to bumper coverage. They are courtesy and friendly. They also kept me informed on the progess of repairs and maintenence. More

Did break job cost about $1200. My breaks make a noise since the first day. Took it back to them to check it out took them 4 days and told me that doesn't make noise.i guess I'm h My breaks make a noise since the first day. Took it back to them to check it out took them 4 days and told me that doesn't make noise.i guess I'm hearing things and I'm crazy. They used to have good service not anymore don't recommend. More