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Ferman Chevrolet Tarpon Springs - Service Center

Tarpon Springs, FL

4.4
3,237 Reviews

3,237 Reviews of Ferman Chevrolet Tarpon Springs - Service Center

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August 06, 2023

apt 11;00 am oil change left dealership 2;30 excuse one employee short today More

by dh34655
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lang
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review! Please contact us so we can better serve you in the future!

August 06, 2023

My front bumper was damaged while in the dealership still waiting to hear back after 3 weeks not happy at this point More

by o.ferro1226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Neil in service
Aug 07, 2023 -

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

August 06, 2023

This dealership was really nice and quick to finish my oil Appointment. I would definitely recommend. More

by mq1560riley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

August 06, 2023

Will continue to come to Ferman for my service needs . Steve’s great ! Always professional and helpful! More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Kikta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

August 05, 2023

Service personnel were very professional. I was greatly pleased and a bit surprised at the cleanliness of everything…arrival bay, customer waiting area including the coffee machine (also nic More

by Jherman44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Allison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Forcina
Aug 07, 2023 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

August 05, 2023

Straightforward selection of service options and acceptance of coupons received in the mail. Good friendly assistants. Vehicle finish in a timely manner. More

by LEONIEF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kikta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Forcina
Aug 07, 2023 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

August 05, 2023

They were unable to duplicate the problem even though it did it on the drive home. And I had a scheduled appointment but my car wasn’t even looked at the same day of the appointment. More

by Jennifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Lang
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

August 04, 2023

I brought my van( purchased there) to get a tire patched and to have the A/C fixed as I’ve had this problem before. Waited a few days to get van back. In the end it cost me $830 to fix problems. Here’s the More

by llmasters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bradley Mclane
Aug 07, 2023 -

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

August 04, 2023

Always a great experience. Comfortable wait and friendly service. Never have had a bad experience. More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Steger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kikta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy, Chance Hatcher
Aug 04, 2023 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

August 04, 2023

They took care of my needs and when I ordered some one piece floor mats they were in the next day More

by blairmr3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Laird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Buczkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kikta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chance Hatcher, Rick Hicks, James Forcina
Aug 07, 2023 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

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